We Deliver the Goods:Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much moreSafe and inclusive working environment, including a culture of rewards, recognition, and respectPosition Summary:

The primary role of the Internal Member Support Specialist (IMSS) is to facilitate revenue and Distributor Membership growth. The IMS team is the main internal point of contact for day-to-day questions and any issues related to AFFLINK programs.
 
The primary responsibilities of the IMSS team are:Sales: Account penetration of sales; selling company programs/products to existing Members (Distributors); Growing sales and spending with existing Members; Driving differentiation and driving revenue for our membership; Convert Members to company branded products (AFFEX); Helping our members source products through our Preferred Suppliers.Onboarding New Members: Web-ex introductions of the company, and on-boarding to educate members with programs of the company in general; Educational reviews; selling company programs/products and benefits. Analysis/Reporting: Analyze existing distributor spend for account penetration (sales trends/sales budgets); Generate/modify spend reports and analysis upon request. New Member Recruitment reporting for potential new Members (spend analysis, conversion opportunities). Through research, identify potential issues and/or opportunities for Membership through our respective programs.Member Engagement: Growing Member relationships within our company, and with suppliers; Getting Members more involved with the company and its products/programs, while maximizing and growing our member's spend. Growing business and relationships not only for our Distributors, but also our suppliers, and our company.Maintaining AFFLINK Programs: Stakeholder Equity, GAIN, AFFLINK Pro, Beacon, New Latitudes. Maintains a strong working knowledge of all AFFLINK programs, AFFEX product literature, and selling skills.Attends all Sales Meetings and AFFLINK events, such as ENGAGE and SUMMIT. Always maintain professional conduct and appearance with members and suppliers. Documents all communication with Members, Preferred Suppliers, and Strategic Account Customers in the CRM tool.Required Skills/Abilities:
•Excellent verbal and written communication skills.
•Excellent sales and customer service skills.
•Excellent organizational skills and attention to detail.
•Excellent time management skills with a proven ability to meet deadlines.
•Strong analytical and problem-solving skills.
•Ability to prioritize tasks and to delegate them when appropriate.
•Ability to function well in a high-paced and at times stressful environment.
•Proficient with Microsoft Office Suite or related software.