Overview

Hire Resolve’s client is a leading steel company in Gauteng, specializing in the manufacturing and distribution of steel products. They are currently seeking a talented and motivated individual to join their team as an Internal Sales Representative.

Responsibilities:

Receiving and verifying incoming inquiries via telephone and email Communicating to relevant personnel with regard to credit application should the client require assistance with account queries Maintaining a daybook of all incoming inquiries, e.g. sales queries Submitting quotations via email to the customer Reviewing of official orders against SYSPRO-generated quotation Assisting COD customers Processing of all acceptable orders into the Syspro system Resolving any variances between order and quotation Generating and processing buy-out orders to approved suppliers including work-in-progress orders and the expediting thereof Liaison with the Managing Director, and Sales Managers on technical issues Generating Credit Notes and submitting them to the Managing Director for approval Manage and interpret customer requirements and offer technical support Work with the Fabrication / Stores team to ensure customer requirements are met Ensure quotes are complete and sent to customers within the stipulated turn-around times Build and maintain good relationships with customers and ensure retention of existing customers Refer customer complaints to the Quality Department Communicate any specific delivery requirements to the Warehouse Manager on delivery time Adhere to sales budgets and targets as instructed

Requirements:

Grade 12 or equivalent 3-5 years of experience in the stainless steel industry e.g. Pipe, fitting, flanges, and sheet 3 years of working knowledge of SYSPRO e.g. processing of orders and closing/completion of order processes – must also have knowledge of back order process, buy–out orders, work-in-progress orders, and quotations Ability to promote and maintain customer satisfaction Proficient in MS Office Good verbal communication skills Knowledge of COD procedures Good communication skills, people relation skills, and interpersonal skills (internal and external) Knowledge of general administrative processes Must be able to do basic maths and measurement conversions Must be able to come up with solutions to customer queries and solve problems Knowledge of the credit application process related to the company

Contact Hire Resolve for your next career-changing move.

Apply for this role today, contact Ashley Feldtmann, Rebecca Grylls, or Thomas Stacey at Hire Resolve or on LinkedIn

You can also visit the Hire Resolve website: hireresolve.us or email us your CV:  logistics@hireresolve.za.com

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.

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