Job Title: Internal Sales Representative

Division: Weir Minerals

Location: Madrid, Spain

Onsite

Purpose of Role: The Weir Minerals Commercial Operations team is seeking an Inside Sales Representative to join their team.

The successful candidate will provide proactive service to external customers, ensuring that all inquiries and orders are handled promptly and satisfactorily.

Why choose Weir:

Be part of a global organization dedicated to building a better future: At Weir, the growing world depends on us. It depends on us constantly reinventing, quickly adapting and continually finding better, faster, more sustainable ways to access the resources it needs to thrive. And it depends on each of us doing the best work of our lives. It’s a big challenge – but it is exciting.

An opportunity to grow your own way: Everything moves fast in the dynamic world of Weir. This creates opportunities for us to take on new challenges, explore new areas, learn, progress and excel. Best of all, there is no set path that our people must take. Instead, everyone is given the support and freedom to tailor-make their own career and do the best work of their lives.

Feel empowered to be yourself and belong: Weir is a welcoming, inclusive place, where each individual’s contribution is recognized and all employees are encouraged to innovate, collaborate and be themselves. We continually focus on people and their wellbeing. We believe in fairness and choose to be honest, transparent and authentic in everything we do.

Key Responsibilities

Customer Interaction & Support: Handle customer inquiries via phone and email, directing them to the appropriate contacts, and providing timely updates on orders and requests.Order & Quotation Management: Create and process customer quotes and orders for spare parts and equipment, ensuring accuracy and compliance with company procedures and pricing policies.CRM & ERP Maintenance: Maintain and update CRM (Salesforce) and ERP systems, ensuring accurate records for customer orders, offers, and deadlines to support smooth operations and on-time delivery.Complaint & Issue Resolution: Manage customer complaints and order-related issues, ensuring timely resolution in collaboration with internal teams and keeping customers informed.Process Compliance & Improvement: Ensure adherence to standard operating procedures and support continuous improvement of internal processes to enhance efficiency and customer satisfaction.

Qualifications/Knowledge/Experience

At least 5 years in a customer-focused sales support or order processing role.Dynamic approach with excellent written and verbal communication skills in English, any toher European Languages is advantage (Spanish, French e.g.)Commercial mindset supporting revenue generation.Proficiency in IT systems—hands-on experience with ERP and CRM tools (e.g., SAP, Salesforce).Strong teamwork and motivation.Ability to work independently with attention to detail.

Founded in 1871, Weir is a world leading engineering business with a purpose to make mining operations smarter, more efficient and sustainable. Thanks to Weir’s technology, our customers can produce essential metals and minerals using less energy, water and waste at lower cost. With the increasing need for metals and minerals for climate change solutions, Weir colleagues are playing their part in powering a low carbon future. We are a global family of 11,000 uniquely talented people in over 60 counties, inspiring each other to do the best work of our lives.

For additional information about what it is like to work at Weir, please visit our Career Page and LinkedIn Life Page.

Weir is committed to an inclusive and diverse workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, veteran status, disability, age, or any other legally protected status.

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