Job Summary:

Hologic is seeking a skilled Internal Service Engineer to join our dynamic team in San Diego. In this role, you will play a crucial part in ensuring the optimal performance of our cutting-edge instrumentation.

Essential Duties and Responsibilities:

Technical Support: Conduct in-depth troubleshooting, repair, testing, and qualification of instruments. Preventive Maintenance: Proactively schedule and execute preventive maintenance tasks to minimize downtime. Issue Resolution: Efficiently document and resolve customer issues in our CRM system, escalating complex problems as needed. Quality Assurance: Collaborate with Engineering to identify and address quality issues, providing timely updates to management. Regulatory Compliance: Ensure strict adherence to regulatory requirements and quality control standards. Technical Documentation: Create, edit, and validate comprehensive technical documentation. System Validation: Develop and execute rigorous system validation plans and reports. Field Support: Provide technical support to Field Service Engineers and potentially travel to assist with installations, upgrades, or repairs.

Qualifications:

Technical Proficiency: Strong understanding of chemistry principles, chemical handling techniques, and electronic testing equipment. Customer Focus: Ability to effectively interact with internal and external customers, meeting their needs and expectations. Problem-Solving Skills: Proven ability to troubleshoot complex technical issues and develop innovative solutions. Organizational Skills: Strong time management skills and attention to detail. Technical Expertise: Preferred experience in robotics, fluidics, and pneumatics. Regulatory Knowledge: Familiarity with relevant regulatory standards and guidelines. Clear Communication: Excellent written and verbal communication skills. Background Check: Successful completion of a comprehensive background check.

Education and Experience:

Education: Bachelor's degree in engineering, science, or a related field preferred. Associate's degree or military experience considered. Experience: 0-2 years of relevant experience in a laboratory or technical support role, ideally with direct customer interaction.

 

The annualized base salary range for this role is $68,100 to $97,000 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.

Agency And Third Party Recruiter Notice

Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.

Hologic’s employees are subject to third-party COVID-19 vaccination requirements, including from customers and governmental entities. Hologic is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for reasonable accommodation based on disability or sincerely-held religious beliefs where it is able to do so without undue hardship to the company.

Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.

 

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