At AIG, we are reimagining the way we help customers to manage risk. Join us as a [insert Job Title] to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Claims 

Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.   

About the role

Reporting directly to the Global Head of Claim Third Party Management, the role will be responsible for the management of the Claims Vendor function for AIG International business. Claim Vendors include Legal Vendors (law firms) and Non Legal Vendors (claim adjusting support third parties). The role will focus on leading the function in establishing / managing all strategic Claim Vendor panels across UK, EMEA, APAC, LAC ensuring all contracts, rates, billing processes are implemented and managed correctly.

How you'll make an impact

Manage the International Claim Third Party team, to oversee the end-to-end acquisition of panel Claim Vendors, who support claim adjudication and litigation commodities. This shall include:Oversee / negotiate commercial contracts from AIG’s Claim Vendor contract template with Claims Vendors to be a preferred AIG Claim panel Vendor;Lead Claim Vendor pricing negotiations;Document and summarize the agreed commercial terms accurately; andOversee the collection and storage of all required due diligence documentation in line with the team’s standard operating process.Lead discussions with Claim leadership to develop Claims Vendor strategies for the establishment of Claim Vendor panels and the reducing total claim costs (Loss Adjusted Expense (LAE) reductions as well as Indemnity based savings).Demonstrate project management skills and team leadership for driving forward Claim Vendor sourcing initiatives, pulling together clear project outlines and updates.Collaborate with the legal department and other support groups to ensure completion of acceptable contracts.Promote use of preferred Claim Vendors to promote greater standardisation, improved compliance, risk mitigation and leverage of purchasing power to increase cost savings.Communicate marketplace intelligence relative to Claim Vendor capabilities, market pricing, conditions and trends, innovations, to help guide AIG claims teams to optimal use of Claim Vendors.Support the management and oversight of Claims Vendor eBilling processes and bill reduction strategies.

What you'll need to succeed

Significant experience working with Claim, and leadership roles.Significant experience and expertise with a track record for the management or oversight of Claims.Experience in developing and analysing detailed commercial financial propositions.Experience working with commercial negotiations and drafting contracts.Proactive attitude with problem solving skills, strong logic skills and critical thinking.Data-driven with skillsets for reporting and analysing data metrics.Experience building strong, meaningful internal and external relationships.Exhibits confidence in self and others; inspires and motivates others to perform well. Excellent team building, and coaching skills.Proven ability to effectively communicate data metrics and insight to key stakeholders and executives.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.  

Functional Area:

CL - Claims

AIG Claims, Inc.