Job Title: International Customer Service (Imports/Exports)
Job: 2025-12578
Location: Front Royal, VA
Industry: Chemicals Manufacturing
Salary: $30-$33 per hour (Depends upon experience)
Schedule: 1’st Shift (Days)
Education: High School Diploma or Higher
Background: Must be able to pass a Background Check and Drug Screen (No exceptions)
Job Description:
Order Management:
•Enter STO Orders
Work with assigned regions for order requirements
Work with supply chain planners for product availability
•Screen Orders checks business policy, (pricing, prod availability, country logistics, banking policies.
•Additional screening fields, finance
•Consolidation of requested orders into one shipment
•Truckloads/LTL/Reefers
•Release transactions
•Ship point interface
Export Management:
•Manage/execute export processes
•Control export of goods across the supply chain
•Shipping modes: Truck Air Ocean
•Net Payment/Letter of Credit/CIA
•Documentation: Bill of Lading, Packing List and Commercial Invoice
•COA, COO, SLI. Packing list
•Generate declaration
•Country specific
•Quotes/Booking
•Ship point: Door to Door
•Door to Port
•Freight forwarders
•Inland carriers
•Integrate sales, production and procurement with export processes
Customs Documentation Procedures:
•Export/Import clearance
•Port/Airport Entry
•Export Declaration
•ISF
Systems / Functional Requirements:
Required
SAP S4 Hana
Experience in Order Management
Microsoft Excel, Word, PowerPoint, SharePoint, Teams
International Shipping Experience
Freight Forwarders
Export Documentation
Working in team / warehouse environment
Dangerous Goods Shipping Certification
- IMDG - Ocean
- IATA - Air
-DOT CFR49 - Road
Our Company:
Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colorful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.
Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific. Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year. We’ve recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability initiatives, and we take pride in working with our customers to optimize their businesses and achieve their goals.