International Desk Representative

Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further

In this role, you will:
• Prospect and acquire New to Bank (NTB) International customers in the market they are based in, supporting customer needs via a reactive inbound and outbound referral model.
• Work alongside IDM to fulfil NTB opportunities generated by IDM. IDR would be approaching customers and pitching International Proposition in more detail on one-to-one basis.
• Set expectations with the customers about support HSBC can provide in the residing market as well as how HSBC can help with their needs internationally.
• Grow and deepen long-term relationships with customers by delivering outstanding service while managing queries, complaints and transactional support, through seamless coordination with Global Operations Teams and other channels as appropriate.
• Actively participate in community events where attendance of international, multi-country prospect customers is expected and engage with such customers.
• Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets.