GENERAL PURPOSE OF THE JOB

Responsible for quoting, monitoring, and coordinating international shipments (air/ocean import/export) from pick-up through to delivery. Controls import/export activities on a day-to-day basis. Develops and maintains relationships with brokers and key suppliers resolving concerns among other aspects of Workstrings operation.

ESSENTIAL DUTIES AND RESPONSIBLITIES

Deals directly with customs brokers to ensure the most economical method is chosen while meeting WSI customers’ expectations when moving cargo throughout the world. Prepares documents necessary to complete export, import and customs clearance process. Track and trace cargo as necessary to insure proper movement and delivery. Review quotations and invoices from brokers ensuring proper and correct billing reflects the service provided Coordinate shipping and receiving through international customer correspondence Communicate & correspond with other WSI store globally for client satisfaction and ensure excellent service execution. Provide shop operations and transportation personnel direction regarding items for shipping and receiving Interact with accounting personnel regarding accounts receivable and accounts payable as necessary for the project Update dispatchers, operations managers and inventory control personnel of significant events Follow and adhere to QA/HSE policies and procedures The above statements are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified; nothing restricts the company’s right to change, assign, or reassign duties and responsibilities at any time or for any reason

EDUCATION AND EXPERIENCE

High school diploma or GED required.   Minimum 4 years related experience. Minimum 3 years industry experience preferred.

TECHNICAL SKILLS AND BEHAVIORAL ABILITIES

Must possess strong working knowledge of all rules, regulations, governance and documentation preparations, as it pertains to both Imports and Exports. Excellent communication and customer service skills Strong organizational skills are required, due to the high volume and demands of the position. Strong knowledge of Microsoft word and excel. Excellent client service skills. The ability to work in a fast-paced environment. Must have strong verbal and written communication skills. Ability to handle pressure and responsibility in a fast-paced environment, in a timely and effective manner.