Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Location

Job Description

General Summary:

Works with International Patient Services (IPS) Finance Coordinator on certain key finance functions, including but not limited to projects related to debt compliance, the annual audit, investment monitoring and analytical reporting; assists (IPS) Finance Coordinator with special projects as needed. Interacts with various personnel both on the telephone and in person to accomplish the responsibilities of the position.

Essential Job Functions:

Researches and verifies insurance coverage and limitations for all patients referred for Lurie Children’s IPS Department

Formulates timely estimates for self-pay patients and works with insurance companies with estimates as required.

Verifies insurance and submits necessary documents to ensure payment.

Monitors and tracks status of each IPS patient and their payment status, manages invoices and letters of guarantees accordingly.

Works with embassies to meet payment requirements, including bundling payments from all Lurie affiliated entities.

Generates appropriate statistical and financial reports at the request of the Finance Coordinator and Manager of IPS

Actively participates in monthly patient financial services meetings to address billing issues.  This meeting will include various hospital departments and other economic entities such as patient accounts, FPP, managed care contractors, and other related personnel.

Demonstrates behavior consistent with providing an open, professional, and congenial work environment, supports the goals of IPS and the hospital, acts with initiative to problem solve and assumes responsibility for personal performance. 

Performs job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork, to provide the highest quality of care and service to our patients, families, co-workers and others.

Knowledge, Skills and Abilities:

Bachelor’s degree (BS in Finance or related area) preferred; Relevant experience in financial services required.

Minimum of 3 years of experience in healthcare, utilization review, financial counseling or insurance reimbursement preferred.  Prefer financial background. 

Must possess knowledge of insurance regulations, health care issues, medical terminology and have excellent organizational and interpersonal communication. 

Must be able to interact effectively with various levels of hospital staff, management, and physicians.

Exhibit tactful, compassionate, and responsible interpersonal skills toward patients, their families and providers throughout the financial screening and evaluation process.

Education

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

Medical, dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO), Paid Holidays and Paid Parental Leave

403(b) with a 5% employer match

Various voluntary benefits:

Supplemental Life, AD&D and Disability

Critical Illness, Accident and Hospital Indemnity coverage

Tuition assistance

Student loan servicing and support

Adoption benefits

Backup Childcare and Eldercare

Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members

Discount on services at Lurie Children’s facilities

Discount purchasing program

There’s a Place for You with Us

At Lurie Children’s we embrace and celebrate diversity and equity in a serious way. We are committed to building a team with a variety of backgrounds, skills, and viewpoints — recognizing that diverse identities strengthen our workplace and the care we can provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging and allyship. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.  

Lurie Children’s and its affiliates are equal employment opportunity employers.  We value diversity and are committed to creating an inclusive environment for all employees.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.

Support email: candidatesupport@luriechildrens.org