The Senior Specialist, International Logistics & Inventory Management will support Baskin-Robbins international shops world-wide by working with Inspire’s global network of contract and partner managed manufacturers and licensees.  Function will focus on proactive management of supply and demand to ensure a positive, balanced outcome and avoid unnecessary costs and delays. Another focus will be end-to-end order management and timely communications to stakeholders to ensure all products are shipped as complete as possible, accurately, and on-time. 

This position requires an individual that is adept at pulling data from varied sources into a single, repeatable, maintainable and easy to understand model that can be used to integrate licensee demand with manufacturing supply. The Senior Specialist ensures our end-to-end international order and fulfillment process is effective and responsive to meet the needs of Inspire Brands and our Licensees. This position will be based in our Boston Support Center and will be onsite 80% of the time.

RESPONSIBILITIES

Procurement and Logistics - Manage relationship with key manufacturers to execute the end-to-end order and delivery process to our licensees.

This includes reviewing production timing, inventory substitution decisions, shelf-life management, order and shipment timing, and resolving any order or product availability issues with both supplier and customersResponsible for managing complete cycle of order receipt through delivery at port including accurate processing of order changes, identifying item shortages and resolving with both supplier and customerImproves service levels and supports licensees/franchisees through effective communication and regular updates through e-mail and conference calls. Coordinates with freight forwarder to monitor, track and update order shipment and ETA datesResponsible for timely updates to customer regarding order status, order timing, and item availability.  Complete follow-up and issue resolution is imperativeBuilding relationships and linking with our ingredient suppliers to address any supply issues that could impact planned production timelines

Data and Information Management - Support the Sr. Manager in analysis that highlights trends, drivers, and issues with demand and supply planning.

Make recommended adjustments to forecast, production plans, and inventory targets based on changes in demand and market trendsTrack limited time product pre-orders versus actuals to help minimize obsolescenceSupport the Senior Manager with ad-hoc analysis, forecasting, ingredient ordering, and obsolescence mitigationDirect ownership for the analysis reporting related to category shipment data and effectively communicate risks, opportunities, and recommendations to managerPartner in planning process by creating models that provide key insight and analysis critical to forward looking decision making

Systems and Processes Optimization

Manage and maintain the iProcurement system with accurate information on products, pricing, suppliers, and customersIdentify system and process improvement opportunities from order receipt through plant invoice, focusing on minimizing data and document touchesOther duties as assigned

EDUCATION & EXPERIENCE QUALIFICATIONS

4-Year Degree in business (Supply Chain Management is a plus)4 years' experience within a global, outsourced supply chain or international shipping preferredExperience in management of vendor/supplier relationshipsExperience working with multiple teams and/or multiple direct reportsSpecific industry/category knowledge/experience (i.e. logistics, commodities, ingredients, purchasing, distribution, forecasting, relationship management, etc.) preferredStrong knowledge of MS-Office (specifically with respect to Microsoft Excel) and some experience with Oracle Procurement/Ordering systems is a major plus

REQUIRED KNOWLEDGE, SKILLS or ABILITIES

Global MindsetStrong Communication and Problem Solving/Troubleshooting skillsTechnical Skills - Computer competency and strong analytical skillsFunctional Technical Skills may include specific industry/category knowledge (i.e. logistics, commodities, ingredients, purchasing, distribution, forecasting, relationship management, etc.)Organizational Skills/Process ManagementAbility to build effective relationships internal and externalAdvanced application of common software (MS Word, Excel, PowerPoint)Exerts some influence on the overall objectives and long-range goals of the companyAbility to travel up to 5% internationally

 

Inspire Brands is a multi-brand restaurant company whose portfolio includes more than 32,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.

We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.