Internet Sales Specialist - Ridenow Boulder
Freedom Powersports
RideNow Powersports on Boulder is seeking a positive and energetic Internet Sales Specialist to delight our guests, convert leads, and drive customer loyalty!
If you are an exceptional listener, an ace on the phone, and have handled internet sales leads, we want to talk to you! Throw in a passion for motorcycles and powersports and you may just be the perfect fit for this team!
The ideal candidate will either have experience selling motorcycles and powersports in an e-commerce setting or be very knowledgeable about them!
Responsibilities:
Manage incoming phone calls and internet leads with requests about powersports vehicles. Confirm sales appointments and perform long-term follow-up on all unsold customers. Answer incoming calls and respond to internet inquiries promptly with courtesy, honesty, accuracy, and professionalism - If you cannot answer the question, make an honest effort to ensure you get the answer from the right source (no matter what they need). Communicate effectively with customers according to their preferred method of communication (phone, email, text) with exceptional writing and email skills. Follow up with all unsold prospects daily and stay in contact with sold customers for customer follow-up and retention. Keep up-to-date with incoming inventory and operate software to locate vehicles quickly and efficiently. Maintain accurate and thorough customer information and interactions with guests into the CRM through data entry. Perform other job-related duties as assigned.
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