Management Intern Program
The Care Management Program at SCO Family of Services is
seeking interns interested in case management and hands on clinical experience.
The Social Work Intern Candidates will be assessed for level of familiarity
with the Health Homes/Care Management Programs. All task supervisors will be
aware of and be able to support the students understanding of the 10 Social
Work Competencies. From there, there will be two components to the internship:
Component A: Providing Care Management Service. The intern
will become familiar with the aspects of being a Care Manager – including all
of the necessary trainings (Relias, UAS, CANS-NY certification) from there they
will take a case from intake to enrollment and be able to maintain a caseload
of 4-5 youth for the first half of the semester.
Component B: Providing Care Management Support. Once the
Intern is familiar with the aspects and requirements to enroll and maintain
enrollment in the Care Management program, the Intern will provide additional
supports to high risk/need cases within the unit of their Task Supervisor. The
Intern will be able to cover collateral contacts for the unit members and utilize
this to enhance their networking skills as an additional support to the contact
and the Care Manager. For identified cases, they will be in the home weekly to
bi-weekly to provide additional supports and networking resources to the youth
and their families and provide that collaborative relationship as well as
community linkage as necessary to maintain the youth in their current placement
and prevent higher levels of care.
Special individual and/or group projects will be assigned as
the need arises for the interns. Previous group projects have included
developing resource manuals and developing a family model and assessment for
the Health Homes/Care Management Program. The family model was then implemented
and utilized by the students to be able to conduct ongoing assessments for
their assigned caseload. Students are encouraged to be proactive and discuss
special projects of interest with their Field Liaison.
Special placements for interns may also be discussed – some
previous examples of placements are in a school based setting to source and
enroll appropriate youth for the program and providing Care Management services
to youth and their families within the SCO Shelters to have services follow
youth once placed in housing. There is a project being worked on to assist undocumented
families and those who have gone through Immigration.
Availability for services and hours: Students will be
expected to have at least some day time availability during the work week for
in-office tasks, responsibilities and supervisions. Additional availability
should be assessed around the needs of the youth and their families. If and
when necessary, working remotely will be supported by distance learning
assignments and Telehealth services. Any distance learning opportunities will
follow the social work practice guidelines issued from the respective school in
addition to following the ‘Work From Home’ protocol guidance issued by SCO
Family of Services.
Qualifications - External
Current BSW, MSW, BA/MA psychology or related field students.
Relevant expertise and experience in serving children and families in child welfare, developmental disabilities, mental health, healthcare and/or other systems as well as those receiving preventive services.
In addition the candidate must demonstrate the following Competencies:
Excellent writing, communication, and organizational skills
A passion for serving children and families with special needs
Ability to travel to community-based agency offices, participant’s communities, and homes within assigned catchment area
Ability to receive feedback to professionally grow and/or improve
Proven self-management abilities, including meeting deadlines, ensuring compliance with agency policy and procedures, and overseeing complete and timely maintenance of agency records, in accordance with contractual requirements.