DEPARTMENT: IS INFRASTRUCTURE LOCATION: GENERAL OFFICE; EAU CLAIRE, WI REPORTS TO: Team Lead; MANAGER TRAVEL REQUIRED? NONE PAY RANGE: $17.25/HOUR Why Work for Menards? Profit Sharing & Team Member Discount Highly collaborative work environment Monday – Friday work week On campus coffee shop/cafeteria with live music!   POSITION SUMMARY: The Infrastructure Platforms Administration Intern will assist in the day-to-day administration; support and ongoing enhancement of Menard, Inc.’s servers.  The Intern must be able to work in a secure, mission-critical production-computing environment.  The position requires 15-20 hours per week between 8:00 a.m. – 5:00 p.m. Monday-Friday.  The schedule is flexible and we work with your school schedule!   PRIMARY RESPONSIBILITIES: * Server Maintenance: Investigate, resolve, and document any problems Install new patches/upgrades in development and test systems as needed * New Systems: Support server hardware and software, including Windows and Linux/Unix based servers and server applications both physical and in a virtualization environment. Support tablet and desktop PC software deployments. Support high availability solutions through clustering. Work with cloud based solutions. Support storage using a SAN. Research solutions, develop operational programs & scripts, and implement the final solution after approval Test and configure updates for mobile devices Certifying new mobile and desktop devices Testing new versions of operating systems * Other: Monitor ticket volume and troubleshoot issue or communicate with team on getting issues resolved Communicate and troubleshoot with other teams on any issues they are having Create and update process documentation