Company Description

At Western Digital, we are on a mission to unlock the potential of data so people, companies and organizations everywhere can create what’s next. To fulfill our vision, we are always on the lookout for potential team members who share our passion for solving problems to empower others.

When you join Western Digital, you join a legacy more than 50 years in the making. Across our Western Digital®, SanDisk®, SanDisk® Professional, WD® and WD_BLACK™ brands, we have brought some of the most storied advancements in memory and data storage technology to market—and our best, most innovative work is yet to come.

From energizing gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.

Here’s how you can help.

Job Description

1.   Supporting Smart Factory Initiatives - IoT Device Evaluation, Onboarding and Monitoring

Tasks:Review the business needs and explore new IoT tools and devices that suits the business needs.Propose IoT devices that suits business needs and perform evaluationConfigure and onboard selected IoT devices (e.g., mobile devices, AGVs, etc) to the network.Monitor device performance and troubleshoot connectivity issues.Document onboarding processes for repeatability.Business Impact:Reduces downtime by ensuring quick deployment of IoT devices.Improves operational efficiency and ensures reliable data flow for decision-making.Skills Learned:IoT devices, protocols and platforms.Troubleshooting networked devices.Documentation best practices.

IoT Asset Management

Tasks:Collaborates with Information Security in performing IoT device assessment.Assist InfoSec in identifying potential vulnerabilities.Document best practices for securing IT-OT integration points.Business Impact:Reduces cybersecurity risks in a highly interconnected environment.Protects intellectual property and operational continuity.Skills Learned:Network security basics (e.g., Device OS Platform, asset management, MDM, endpoint protection).Understanding IT-OT cybersecurity challenges.Security auditing and compliance.

Research and Feasibility Studies

Tasks:Explore new Industry 4.0 technologies & IoT tools.Propose pilot projects based on feasibility studies.Business Impact:Keeps the organization competitive with cutting-edge solutions.Facilitates informed decision-making for IT investments.Skills Learned:Research and technical evaluation.Business case development.Presentation and communication skills.

2.   Data Center Migration Projects

Tasks:Track servers, storage devices, and applications for migration.Label and organize assets for easier management.Business Impact:Reduces errors during migration and ensures all assets are accounted for.Speeds up post-migration validation.Skills Learned:Inventory management.Dependency mapping of applications and servers.Understanding data center infrastructure.

3.   Simplification and Improvement Initiatives

Automation

Tasks:Write scripts to automate IT tasks like log analysis or device monitoring.Test automation workflows for routine maintenance.Business Impact:Saves time by reducing manual intervention.Improves reliability and reduces human error in operations.Skills Learned:Scripting languages (e.g., Python, PowerShell).Basics of process automation.IT operations efficiency strategies.

Standardization

Tasks:Assist in developing SOPs for IT processes like troubleshooting IT tools and networks.Create templates for IT documentation.Business Impact:Ensures consistency and reduces operational errors.Speeds up onboarding of new team members or vendors.Skills Learned:SOP creation and process standardization.Writing clear and actionable documentation.

4.   IT Operational Support

Level 1 User Support

Tasks:Provide first-level support for MFG IT Operations.Document common user issues and resolutions.Business Impact:Reduces downtime by resolving issues promptly.Enhances user adoption of new technologies.Skills Learned:Communication and troubleshooting skills.User training and knowledge sharing.

Qualifications

REQUIRED:

Current student, pursuing Bachelor in Computer Science or related field.  Knowledge in C, Object-oriented programming (e.g. C++, Python), Data Structure, Algorithms. Multi-threaded programming. Knowledge in Windows Operating Systems (Windows 10, Windows 11)Ability to rapidly learn new technologiesCapable of quickly learning new firmware, hardware, systems, tools, and methodologies.  You have strong aptitude and penchant for problem solving, algorithm design, and complexity analysis. You have excellent interpersonal skills, including written and verbal communication.  You are comfortable and enjoy working in a dynamic and ever evolving environment.  You can be a fun and enthusiastic teammate who enjoys challenges and celebrates successes.  Self-motivated to work both supervised and unsupervised as part of the team. 

PREFERRED

Knowledge in network and communications.

SKILLS: 

Would be an added advantage if you have: 

Knowledge in data analytics, data visualisation, machine learning.Good understanding of Agile practices.

Additional Information

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

NOTICE TO CANDIDATES: Western Digital has received reports of scams where a payment is requested on Western Digital’s behalf as a condition for receiving an offer of employment. Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digitals Ethics Helpline or email [email protected]