The Intern - Retail Support Coordinator will work closely with the Headquarter Retail Team, partnering also with all Stores and Headquarter functions.

Main activities:

Be responsible for analyzing data in order to create key asset for the Retail strategies within the markets.
Support the Retail Director, Retail Team and the Store Managers by providing weekly & monthly retail-oriented dashboards to help them monitor their teams and targets. Be the key-user for the internal Tools used in the cluster and train the retail teams on a monthly basis on the new features and improvements, to make the most of the tool. Coordinate all clienteling reporting and support tools for the retail teams to ensure data capture, frequency, and retention KPIs are being achieved. Partner with the markets Retail Team to create a high-performance clienteling culture, capabilities and programs to inspire our retail teams to proactively build strong relationships with their clients, aimed at increasing customer loyalty and life time value. Support the Retail Learning Manager to identify learning action plan to maximise clienteling skills, selling skills and elevate the Client Experience Work on the filed (in boutique) to support daily activities related with the implementation of Retail & Operations projects.

Requirements:

Previous experience in retail (both on the field and HQ) Good understanding of retail stores processes and procedures Previous experience in data analysis Desire to grow in a dynamic environment Strong networking skills, with ability to build rapport quickly Flexibility to travel in the stores of the cluster (Italy, Spain, Turkey) Fluent in English, Italian will be a valuable plus

Internship details:

Starting Date: February 2025 Duration: 6 months Full-time (40h per week) Location: Milan - Tiffany headquarter