General Summary
Facilitates the communication process between providers and Limited English Proficiency (LEP) patients and their families by providing medical interpretation services and translation of written medical communications. Assists providers with all communications of medical information, including but not limited to consents, patient assessments, explanation of all medical procedures and treatments to ascertain through careful questioning, ensuring the patient understands the explanations and instructions they have received.
Duties and Responsibilities
Essential Functions:
Common Expectations:
Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.Enhances professional growth and development through participation in educational programs, current literature, In-service meetings, and workshops.Provides outstanding service to all patients, fosters teamwork, and practices fiscal responsibility through improvement and innovation.Is proficient in navigation, documenting and generating reports of interpretation assignments within Epic.Manages all forms of communication, including voicemail, Epic secure chat, emails, and Teams messages; ensures prompt return calls to the practices when needed.Attends meetings as required.Required for All Jobs:
Performs other related duties as identified.WellSpan Health has adopted and implemented a compliance program to support WellSpan's values and standards for professionalism, integrity, and ethics. Expected to support and meet the values and standards of the organization and the performance expectations of the job, the department, and the compliance program.WellSpan Health has adopted and implemented a privacy program to safeguard the patient information and the business and operational information of the organization. Expected to support and meet the values and standards of the organization to safeguard patient and business/operational information.The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Physical Demands:
Standing - OccasionallyWalking - OccasionallySitting - FrequentlyReaching - RarelyTalking - FrequentlyHearing - FrequentlyRepetitive Motions - OccasionallyEye/Hand/Foot Coordination - OccasionallyWorking Environment:
Occupational Hazards - OccasionallyTravel Requirements:
Estimated Amount: - Subject to travel as assigned.Qualifications
Minimum Education:
Work Experience:
1 year Experience in interpreting in a medical setting. RequiredCourses and Training:
Medical Interpreter Certification Training within 180 days RequiredCertificate from an Accredited 40-hour Medical Interpreter Training Program. Upon Hire PreferredKnowledge, Skills, and Abilities:
Fluent in reading, writing, speaking, and translating English and targeted languages. -Haitian CreoleMedical terminology. You’re unique and you belong here.At WellSpan Health, we are committed to treating all applicants fairly and equitably, regardless of their job classification. If you require assistance or accommodation due to a disability, please reach out to us via email at . We will evaluate requests for accommodation on a case-by-case basis. Please note that we will only respond to inquiries related to reasonable accommodation from this email address. Rest assured, all requests for assistance or accommodation are handled confidentially, allowing applicants to share their needs openly and honestly with us.