Seattle, WA, 98194, USA
3 days ago
INTL - Content Admin (Costa Rica)
Job Description Content Request Management:  Manage the intake process for all mobility content requests, including new content creation and updates to existing content  Leverage intake mechanism to track and prioritize content requests  Ensure all content requests are processed and actioned in a timely manner  Communicate with requestors to clarify requirements and provide updates on request status Workflow Coordination:  Coordinate with content creators, editors, and other team members to facilitate the content creation and revision process  Track the progress of content through various stages of development, editing, submission, approval, and publication  Update content management tracker as requests progress through each stage for the workflow from initial request through publication.  Identify and resolve bottlenecks in the content workflow to improve efficiency Content Submission and Publication:  Submit content requests to appropriate platforms and partner teams for publication  Liaise with various internal teams to ensure content is published correctly and on schedule  Perform quality checks to verify that published content meets specified requirements Administrative Support  Maintain accurate records of all content requests, their status, and related communications  Generate regular reports on content request volumes, processing times, and other relevant metrics  Assist in the development and improvement of content management processes and procedures  Provide administrative support to the team as needed We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Bachelor's degree in Communications, Business Administration, or related field (or equivalent experience)  1+ years of experience in an administrative or content management role  English Language Proficiency: Native or near-native proficiency in English (C2 level on the CEFR scale)  Excellent organizational skills with a strong attention to detail and ability to meet/manage deadlines  Ability to manage multiple priorities  Strong written and verbal communication skills null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
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