POSITION SUMMARY
The position will focus on the core functions of network and security
support,implementation, analysis, maintenance, administration and reporting for Retail and
Corporate environment, as well as Supply Chain. This individual will be required to apply
solid technical, business, and problem solving skills in any situation. Through initiative,
leadership and teamwork, this individual will create productive relationships with business
units and internal IT teams. This person will exercise these responsibilities in compliance
with Sephora policies and along with industry best practices.
RESPONSIBILITIES
Environment
Support 600 stores, Corporate offices, Azue Cloud, Data Centers, and Distribution
Centers (warehouses)
Work closely with business and retail clients, with limited IT experience (They sell
beauty products) and application owners on troubleshooting.
Participate in oncall rotation
Provide day-to-day support of the LAN (Cisco), WAN, and WLAN (Aruba) network
Perform scheduled and emergency network maintenance
Manage and maintain network and security documentation through collaborative
applications
Work with application owners on troubleshooting issues, even though it may not be
network related issue
Provide strong customer service and facilitate collaboration between project teams
and clients.
Proactively identify, isolate and resolve network problems to avoid minimal impact to
the business
Create and update Jiras for Kanban and project related tasks
NOT a routing/switching position

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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