Under general supervision, is responsible for analyzing order information into the SAP system by following menu entry policies. Responsibilities include reviewing orders that have been identified as having potential inventory issues, querying the SAP system and analyzing inventory records and identifying issues that may be preventing an order from processing and shipping.

Using the SAP system, develop queries by SKU and analyze inventory data to determine what orders have delays in the system

Evaluate current inventory loaded in SAP to determine if system errors or actual inventory levels are causing discrepancies

Evaluate paperwork against the SAP inquiry (document flow) screen

Perform initial inventory lookups in the SAP system

Identify resolutions to inventory issues that may allow the remaining balance of in-process orders to be completed and shipped

Communicate issues identified with Frames Inventory and Order Fulfillment Departments to try to rectify any identified issues causing a delay in processing

Escalate any identified inventory issues to the appropriate management within the Distribution Center to resolve issues as quickly and effectively as possible to help ensure an on-time shipment

Perform all other duties as assigned

Job Specifications

Typically has the following skills or abilities:

Two to four years of related experience

Solid working knowledge of MS Office, Word, Excel, and Lotus Notes

Working knowledge of SAP WM; Ability to read and analyze SAP data, inquiry screens, and related paperwork

Strong analytical skills required

Strong verbal, written, and interpersonal communication skills

Strong organization skills, detail-oriented, and ability to multitask

Preferred Skills

Experience with waving orders, problem-solving, and problem resolution

#LI-MARCHON

Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here. 

Salary Ranges: $17.00 - $27.50

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status.  We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities. 

As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees.  VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.