This hands-on job is responsible for the employees in our facility, ensuring its effective operation by preparing work schedules, assigning tasks, coordinating the flow of work and assigned projects, overseeing completion of work, and monitoring performance of your team.
Primary Job Accountabilities/Responsibilities
· In consultation with superior and subordinate personnel as appropriate, develops short- and long- term goals and plans for areas of responsibility.
· Liaison between teams, shifts, and departments, and partner with internal and external customer.
· Ensure accurate accounting and physical control and security of all material stored in stockroom locations, of all material issued to and returned from production and of all finished goods and associated accessories.
Supervisor cycle count process in all inventory areas and provide scheduled reporting of inventory data as well as provide ad hoc reporting of inventory data as required.
Supervise all stockroom activities for all shifts including material stocking for component and finished goods inventory, kitting and delivery of components required for production.
Monitor delivery of handsets and accessories for fulfillment, processing of RMA returns of defective product to suppliers
Accomplish supervisory and human resource objectives such as hiring, performing performance reviews and mentoring / coaching and disciplinary actions
Responsible for the development and maintenance of an effective organization for area(s) of responsibility, including a) efficient work flow patterns; b) established performance standards; c) effective delineation of duties and responsibilities; d) suitable staffing levels; e) appropriate supervision; and f) systems for timely communication of pertinent information.
Create and/or modify processes, in collaboration with manager, to allow for the processing and servicing of new accounts and products, as well as improving existing processes when practical and cost effective.
Drive engagement across area of responsibility and work with the team to foster a strong engage culture.
Work with Manager to review the peakon score and create action plans within the tool
Review Tableau reports to ensure that the team/dept is attaining the desired performance metrics. Follow up with the leaders on their areas of opportunity.
Maintain a clean, organized and safe work environment for personnel to work in while ensuring all safety and environmental regulations are followed. Support committees and programs for safety, fire prevention, disaster recovery and so forth. Ensures the development of specific plans for inclusion in these programs.
Serves as liaison with other organizational components; establishes and maintains the working rapport necessary to develop cooperation and effectively integrate area services into the company’s overall business fulfillment system.
Receives and investigates all complaints concerning his or her area(s) of responsibility and its personnel; determines veracity of such and (as necessary) takes corrective or disciplinary action and/or prepares reply.
Remains abreast of developments in the field(s) by pursuing a program of self-development, participating in professional organizations, interacting with peers, reviewing pertinent literature, and so forth. Incorporates advancements when practicable and cost effective.
Directs the preparation of records as well as recurring and special reports and analyses for area(s) of responsibility ensuring that they are complete, accurate and prepared on time. Reviews and interprets these in order to ascertain the extent to which goals are being attained.
Initiates corrective action as necessary.
Basic Qualifications Required - Experience, Skills, and Knowledge
Must have HR Diploma or GED
Minimum of 3-years of experience in a lead role within a fast-pace, high-volume, manufacturing/repair environment similar to Assurant, York, Lewisville or Tennessee facility
Strong knowledge and abilities with use of MS Office (Word, Excel, PowerPoint, etc.)
Other qualifications:
Prior experience in a warehouse, shipping, receiving or related environment required
Ability to identify potential process and workflow improvements
Demonstrated experience with direct supervision and coaching of others
Must have strong verbal and written communication skills.
Able to successfully interface with all levels of Company personnel as well as external personnel.
High energy professional with the ability to establish and maintain effective business relationships with all suppliers and vendors
Strong interpersonal skills to deal effectively with problem solving, brainstorming sessions, strategy development and conflict resolution
Driven, goal-oriented, never confuses effort with results
Ability to multitask in a fast paced, dynamic assembly and logistics environment
May be required to work across multiple shifts
Preferred Experience, Skills, and Knowledge
Associates Degree and 3+ years of experience in supervising 15+ hourly associates in a fast-paced manufacturing environment
Understanding of Lean and Six Sigma methodologies
Pay Range
$53,700.00 - $89,900.00
Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.
Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.
For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.
What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
In today’s connected world, mobile devices are a critical piece of our lives. They connect us to almost every other piece of smart technology in our homes and cars, and they act as day-to-day communication systems for work, social networking, and information sharing.
Working in Assurant Careers in North AmericaWith offices across the United States and Canada, Assurant supports numerous lines of business on a large scale.