DigiKey is one of the fastest growing distributors of electronic components in the world. In addition to offering the broadest selection of in-stock electronic components and providing the best service possible to customers, employees have access to a highly competitive benefits package. To learn more, visit our benefits and perks page.
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Position Overview:The Inventory Control Associate helps manage current inventory. This role will maintain inventory control with responsibility for conducting perpetual inventory counts and updating inventory count records. Conduct additional investigations to resolve inventory discrepancies as necessary. Process DigiKey internal orders for product that needs to be sent back to the manufacturer. Responsible for pulling and packaging product from storage locations and ensuring customer and/or supplier satisfaction to highest quality standards. Act as a liaison between PDCe and many other departments to answer customer questions regarding product or special requests. Resolve order fulfillment exceptions by researching inventory discrepancies and updating customer order quantities as necessary.Schedule: Sunday - Wednesday, 6:00 pm - 4:30 am
This is an essential onsite position.Responsibilities:
Conduct inventory counts and update computer system to show correct quantity on hand
Utilize inventory control reports to conduct perpetual inventory counts, maintain inventory records, and make changes to the computer system to show correct quantity on hand and Active Max
Act as liaison between Picking, Broken Reserve & Quality to support order fulfillment and process or identify inventory discrepancies
Answer product questions such as, determining a product’s date/lot code, product weight, standard manufacturing packaging, etc
Investigate customer complaints regarding shipment errors and update inventory stock levels as needed
Investigate inventory exceptions when the picker cannot find the product to fulfill the customer’s order
Search for misplaced product and update inventory counts to reflect findings
Update processing quantities in the Sales order, Material Transport, and Inventory Subsystems to match the actual quantity being shipped to the customer
Pick parts in an assigned zone, quickly and accurately to fulfill order requests and supplier returns requests
Contact multiple internal departments to correct issues that arise concerning orders and/or returns
Identify the part’s date code or lot code and mark on the picking label when required for the order/return
Process parts from other facilities as needed for an order or return
Prepackage product for order or return in a consistent and secure manner
Perform verification of part and counts of picked parts
Package and/or palletize returns for shipment
Process promo/internal shipments for corporate partners
Process “non-conforming” returns in a manner consistent with company policy and in a timely manner
Complete “pre-counts” of product prior to supplier returns
Analyze physical inventory records/reports and confer with other team members to resolve reported inventory count discrepancies
Analyze and process records change notices and error logs to determine the impact and necessity for order fulfillment
Process and report on Audits for product removals and non-conforming tags generated within their parameters
Use applicable Purchasing and Receiving subsystems to verify receipts and identify physical counts
Inspect product for oxidation, corrosion, damage or any other defects which would impact product quality
Verify move up product and place in home location
Recommend procedures to facilitate or improve inventory control in the Product Distribution Center
Identify and resolve any issues of mixed product in a storage location
Conduct and complete inventory related projects as assigned
Required Knowledge, Skills and Experience
Must be able to read, write, and communicate in English
Basic computer navigation and typing skills
Basic math skills
Experience with WM software such as Manhattan and KiSoft preferred
Previous cycle count experience or Exceptions experience highly preferred
Ability to provide a positive, professional and enthusiastic outlook or perspective
Demonstrated ability to multi-task as well as the ability to change focus quickly based on requests by employees/management
Quickly and efficiently solve problems; collaborate with peers and leaders as needed to resolve issues
Dependable, responsible contributor committed to excellence and success for customers, co-workers and DigiKey
Must be eligible to work in the US without sponsorship
Tools/Systems/Software
KiSoft
Grey shelving
WM - Manhattan
RF device
Cycle Counts - RF Menu
Activity Tracker
WinDecs
Physical Requirements:Generally, spend the workday performing repetitive motions that involve or affect the hands, head, and other parts of your body
Capable of spending 8-10 hours walking/standing on concrete
Routinely lift 10-15 lbs, occasionally up to 50 lbs and rarely up to 77+lbs (with assistance)
Ability to twist or bend and occasionally climb stairs
Ability to reach with hands and arms above shoulder level
DigiKey Electronics is an Equal Opportunity Employer. We encourage qualified minority, female, veteran and disabled, and other diverse candidates to apply and be considered for open positions.
If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1-800-338-4105 or careers.us@digikey.com.
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