We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **W** **hat You’ll Be Doing** Global Money Operations (GMO) provides back office support for Payment Product Services, FX/MM settlement, and Investigation capabilities for corporate, government and institutional clients around the world. As a Investigation Analyst within the Payment Investigations Department you will be processing various types of cash related transactions between CIBC and CIBC World Market accounts. The other main goal is to investigate and resolve any breaks in the broker/dealer bank accounts related to the processing of all cash transactions and daily balance/reconcile the respective accounts. _At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote._ **Due to the nature of this role, a criminal record check will need to be completed at least annually for the purpose of enhanced screening.** **How You’ll Succeed** + **Quick Learner –** Good listener and learn virtually from other team members and follow procedures. It’s important not only how to do the work but understand why and recognize potential problems and make good decisions. + **Excellent Communication –** Proficient communicator both verbal and written in order to understand and handle requests from business partners and be able to effectively reply in an accurate and professional manner. Also enjoy helping and going the extra mile. + **Team Player –** Be able to work well with others is a must. Build respect and trust and enjoys working with others to resolve issues and complete the work. Team collaboration is most important. **Who You Are** + **You're passionate about people** . You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity. + **You put our clients first** . You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do. + **You understand that success is in the details** . You notice things that others don't. Your critical thinking skills help to inform your decision making. + **You embrace and champion change.** You'll continuously evolve your thinking and the way you work in order to deliver your best. + **You give meaning to data.** You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way. + **Values matter to you** . You bring your real self to work and you live our values - trust, teamwork, and accountability. **What CIBC Offers** At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. + We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. + Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. + We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions **What you need to know** + CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com + You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. + We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. **Job Location** Toronto-595 Bay St., 7th **Employment Type** Regular **Weekly Hours** 37.5 **Skills** Accounting, Business Operations, COINS systems, Data Entry, Microsoft Excel, Operations Management, Reconciliations At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.