Investigations Manager (Public Safety/Full-Time/Towson)
Sheppard Pratt Health System
Responsibilities:
Conduct confidential investigations by applying working knowledge and experience as it relates to security incidents to include, but not limited to, major accidents and events; workplace violence; threats to the organization, its employees or clients; employee misconduct; fraud; criminal matters and other matters as assigned and prioritized by the Department of Public Safety leadership. Proactively identify vulnerabilities through data analysis; trending reports; and coordination among all organizational and investigative functions. Conduct detailed threat assessments and risk analyses to identify and mitigate potential security concerns. Conduct and initiate investigations through interviews; collection of evidence; analysis of documents; review of video; and collection of information from internal and external databases. Properly collect, maintain, and preserve physical and digital evidence and implement SP DPS policies and best practices. Prepare comprehensive and timely investigative reports detailing the results of the investigation to be shared with the DPS leadership; SP leadership; SP Legal; SP Risk Management; and local law enforcement. Reports should be factual, well-written and meet the standards set by State and Federal Courts. Testify in legal hearings as necessary. Collaborate with the Security Operations Center (SOC) for notifications of significant incidents/investigations and effective communication protocols across SP DPS platforms. Respond rapidly and effectively to emergency situations, including medical incidents, threats, or other crises. Prepare post-mission reports and maintain detailed records of operations and incidents. Make recommendations for corrective action to assist in the development of policies and procedures that can be applied consistently across all SP properties. Maintain working knowledge of investigative techniques and security responses in accordance with laws, codes, regulations; SP DPS standards, policies and procedures. Working knowledge of investigative software and internal and external programs used for investigations.Other Duties include:
Provide security overwatch during special events and high profile settings to ensure a safe and secure environments. Plan and execute secure transportation logistics, including route planning and contingency measures. Monitor and evaluate the environment for potential threats during events, meetings, and public appearances. Coordinate with law enforcement, event staff, and security teams to ensure seamless security coverage.
Requirements:
Bachelor’s degree preferred 5-7 years of experience specific to local or federal law enforcement required. Experience in conducting investigations required. Strong written and verbal communication skills. Strong interpersonal skills and ability to collaborate with others. Ability to maintain strict confidentiality on a need-to-know basis. Ability to multi-task and manage a case load. Strong organizational skills with attention to detail and quality. Strong critical thinking skills to include deductive and inductive reasoning. Problem-solving skills.
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