At The New York Foundling, we trust in the power and potential of people, and we deliberately invest in proven practices. From bold beginnings in 1869, our New York-based nonprofit has supported hundreds of thousands of our neighbors on their own paths to stability, strength, and independence. We help children and families navigate through and beyond foster care. We help families struggling with conflict and poverty grow strong. We help individuals with developmental disabilities live their best lives, and we help our neighbors access quality health and mental health services—core to building lifelong resilience and wellbeing. Together, our interrelated programs provide a whole-person, whole-family, and whole-life approach that unlocks solutions for a lifetime.
Reporting directly to the AVP of Investigations and Compliance in the Investigations and Program Quality unit of QPC, the Investigative Analyst has primary responsibility for the timely and rigorous investigation of the agency’s client-related incidents related to allegations of abuse, neglect, or mistreatment as well as quality of practice and program services. Analysts will work closely with program staff in the Developmental Disability (DD) Services and other divisions to support the implementation and maintenance of agency wide quality improvement and compliance efforts. The Investigative Analyst will work primarily with the DD division though there may be opportunity to support the Foundling’s other service lines. The Analysts will be based out of NY Foundling’s main office in Manhattan and will potentially be assigned to work on cases from any of the agency’s locations.
Responsibilities
The New York Foundling is committed to attracting and retaining a diverse employee population, the Foundling will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
Review incident reports and identified allegations to determine appropriate next steps including reporting to external oversight agencies, opening investigations, and/or discussions with program staff.Complete investigations including interviewing program staff and service recipients, collection and review of relevant documentation to then determine investigative findings.Document investigative findings consistent within OPWDD regulations using Form OPWDD 149 consistent with best practices.Work with the AVP to develop client specific recommendations as well as program and system level recommendations based on investigation findings and incident management trends.Travel to all agency sites across NYC’s five boroughs and in Westchester, Rockland, and Orange counties as needed for interviews, site inspections, or meetings with program staff. Note that in this time of COVID 19, staff need to able to perform tasks remotely (as applicable) utilizing technology and equipment provided by the agency, including Teams to conduct interviews, collaborate with staff, participated in meetings and manage work; laptop connected to the internet; smart phones and the likeParticipate in the Incident Review Committee (based on availability) for the Developmental Disability (DD) Services Division as well as the DD Special Review Committee.Participate in trainings provided by OPWDD related to Incident Management (as determined).Must be/become certified to conduct Abuse/Neglect investigations by the NYS Justice Center.Additional assignments as delegated by AVP/Assistant Director. Qualifications Demonstrated strong commitment to safetyExcellent critical thinking and problem-solving skillsStrong written and verbal communication skillsAbility to work with a wide variety of stakeholders and manage multiple deadlines and projects Willingness to work out of and travel among all agency sites to meet with program clients and staff Experience in investigations and/or social services, particularly Developmental Disabilities strongly preferredExperience with program evaluation, data analysis and report productionProficient in Microsoft Word, Teams, Zoom required Education Required Bachelor’s Degree from a U.S. accredited educational institution or Credential Evaluation for a non-U.S. educational institution Options ApplyApplySubmit a ReferralRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQs
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