Location:

4900 Tiedeman Road - Brooklyn, Ohio 44144-2302

Qualified candidate must be able to report to the Brooklyn, OH location (Tiedeman) at least 1 day per week.

ABOUT THE JOB
The Performance Reporting Operations Analyst manages the calculations for performance returns for trust accounts on the Global Plus custody system.  Performance Returns are calculated on the First Rate system by an external vendor.  Analysts perform processing and monitoring on First Rate.  Analysts research cash and unit outages between Global Plus and First Rate and research Global Plus transaction impacts on performance returns.  Analysts receive inquiries and requests from portfolio managers and work with First Rate to resolve inquiries and fill requests. 

ESSENTIAL JOB FUNCTIONS
Performance Measurement

Clear rates of return exceptions for Institutional, Personal Trust & Wealth Management accounts.Work closely with Portfolio Managers regarding research requests on client account performance.Research and resolve complex rate of return exceptions.Provide performance data to Line of Business Partners.Research and correct trust security transactions in the performance system.Add or modify performance accounts on performance system.Partner with other trust operations areas to ensure proper transaction flow and resolve root cause issues.Liaison with vendor to resolve issues with returns.Report system issues and aid in the resolution with Key Technology Services.Participate in the testing of new system installation, future release upgrades and validation of system patches.Document and maintain procedures.Generate ad hoc reports as requested.Support regulatory reporting functions as assigned.

Required Qualifications:

Bachelor’s degree in Business (preferred Accounting, Finance or Economics) or equivalent work experienceTheoretical understanding of securities and how their processing impacts performanceStrong accounting, analytical and problem-solving skillsProven experience with Microsoft ExcelEffective time management skills and strong attention to detailStrong communication skills, both written and oralStrong organization skills and ability to work under tight deadlinesAbility to learn quicklyAbility to work collaboratively in a team environment or independentlyPositive and professional attitudeEmbrace Continuous Improvement workplace culture

Preferred Qualifications

Securities operations experienceKnowledge of Global Plus Custody System

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $55,000 to $60,000 annually depending on job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible.

Please click here for a list of benefits for which this position is eligible.

Job Posting Expiration Date: 02/07/2025

KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.

 

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.