Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

 

Ready to explore a career path? Start your journey.

What You’ll Do on a Typical Day:

BackOffice activity to cover invoicing and billing queriesEnsure that invoicing is processed accurately and to expected timelinesEnsure that the SLA on billing query resolution is achieved and maintainedLiaise with tech support for error resolution & system improvementHandle customer queries through emailsEnsure all travel tickets are invoiced dailyUndertake manual invoicing & credit notes where requiredPerform billing administration tasks where requiredMaintain and ensure the accuracy of customer invoicingWith assistance from the setup team identify, investigate, and resolve any issues around customer parameters preventing invoicingDecrease the turn-around-time taken to render invoices to customers through process improvementsRaise, highlight Invoicing bugs, issues with tech support for error resolution & system improvementHandle customer queries through emails

What We’re Looking For:

Ability and diligence to follow processes through to conclusionStrong time management skillsAbility to organize and prioritize effectivelyStrong integrityMS office Proficiency Travel industry experience preferable

     

Location

Gurgaon, India

     

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.

Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

Wellbeing resources to support mental and emotional health for you and your immediate family.

And much more!

This role is for Egencia LLC (“Egencia” or the “Company”), a member of the American Express Global Business Travel family of companies.

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!