We are currently seeking candidates for the following position within our Energy & Power team, based at our Norwich office:

Invoicing Technician - Energy and Power Insurance

What can you expect?

You will work with various tasks such as process invoices, prepare docs, service policies, etc.This role would suit either a new Graduate/School Leaver looking to start a career within Insurance or an experienced Administrator with good attention to detail and time management skills, looking for a unique new opportunity within a niche market working for a market leader.The Insurance Operations Analyst will work with a team in Norwich but a wider team of 60 based offshore in India.An opportunity to join an established processing team.You will get in-depth on the job training and learn about insurance, insurance broking as well as building relationships within the business and outside with our partners.A platform to build on existing knowledge and an opportunity to learn new skills in a continuous improvement environment.

What you will be rewarded with:

We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis.Competitive Benefits Package including: 27 days annual leave, up to 4 days flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.Generous Family Leave including:  6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options.  To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.​

We will count on you to:

Manage and prioritize own workload to meet individual SLA, KPI and Quality targets.Work closely with our offshore teams.Ensure the quality delivery of services and full compliance with quality and operational standards.Be open to change and contribute to the Continuous improvement journey.Build and maintain strong working relationships with internal and external stakeholders and maintain an awareness of the customer’s business and insurance needs.

What you need to have: 

Excellent organisational skills and attention to detail with the ability to manage multiple tasks simultaneously.Proficiency in Microsoft Office Applications.Strong written and verbal communication skills.Solid numeracy skillsThe ability embrace changeThe ability to build, manage and develop relationships.Comfortable with volume/fast paced environment

What makes you stand out:

Previous Insurance/Broking or client focused roleStrong relationship building skills

About Marsh

Marsh is the world’s leading insurance broker and risk advisor. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. For more information, visit marsh.com, and follow us on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin colour, or any other characteristic protected by applicable law.

We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one “anchor day” per week on which their full team will be together in person. office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

#hybrid