IS Application Analyst 2 - QA/UAT Specialist
Metro Nashville Government
IS Application Analyst 2 - QA/UAT Specialist
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IS Application Analyst 2 - QA/UAT Specialist
Salary
$70,122.52 Annually
Location
Nashville, TN
Job Type
Full-Time Civil Service
Job Number
25133E
Department
Information Technology Services
Division
Collaboration Services
Opening Date
01/16/2025
Closing Date
1/23/2025 11:59 PM Central
+ Description
+ Benefits
+ Questions
Position Description
We are seeking a detail-oriented and proactive QA/UAT Specialist to join our team. In this role, you will be responsible for ensuring the quality and functionality of our products through comprehensive testing processes. The ideal candidate will collaborate with development teams, business stakeholders, and end users to identify issues, ensure business requirements are met, and deliver seamless user experiences.
Information Technology Services (IT) is a 24x7 information technology shop. Applicants must be willing and available to perform duties as required by the job. Due to the nature of the work, this job will require hours beyond normal work hours.
***Your resume must be attached to the application in order to be considered***
*** This eligible list will expire in six (6) months ***
Typical Duties
+ Quality Assurance:
+ Develop, execute, and maintain test plans, test cases, and scripts.
+ Perform functional, integration, regression, and performance testing.
+ Identify, document, and track defects using defect-tracking tools.
+ Validate fixes and perform retesting of resolved issues.
+ User Acceptance Testing (UAT):
+ Collaborate with business stakeholders to define UAT scenarios and acceptance criteria.
+ Coordinate and facilitate UAT processes, including planning, execution, and reporting.
+ Provide support and guidance to end users during UAT activities.
+ Collaboration:
+ Work closely with product owners, developers, and project managers to understand business requirements and technical specifications.
+ Participate in sprint planning, daily standups, and retrospectives in an Agile environment.
+ Communicate test results and provide recommendations for improvement.
+ Continuous Improvement:
+ Contribute to the enhancement of testing processes, tools, and best practices.
+ Stay updated with industry trends and emerging testing technologies.
Minimum Qualifications
Any combination of education and experience that would prepare the incumbent to perform the duties of the position at the appropriate level. Employees would typically have three (3) years related experience in information technology systems support or programming using ITMS tools.
Candidates with accreditations earned in a foreign institute are encouraged to apply.
***Candidate must receive and maintain a status of “pass” from Metro Nashville Police Department (MNPD) background check.***
Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government.
Preferred Experience, Knowledge, Skills, and Abilities
+ Experience with QA/UAT, Office 365 and ITSM tools
+ RESTful API Proficiency: design, authentications & troubleshooting
+ JSON Expertise: JSON data & manipulation experience
+ Advanced Query and Logic Skills: (e.g., SQL, NoSQL)
+ Tools and Technologies: API Test (Postman, Swagger)
We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.
Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations.
Requests for ADA or other protected accommodations for the recruitment process should be directed to Human Resources at 615-862-6640.
Full-time, Civil Service positions -
10 Vacation Days per year (increasing after 5 years of service)
1 Sick Day per month
12 Paid Holidays per year
Public Safety - Sworn and Civilian positions -
20 vacation days per year
3 Personal days per year
1 Sick Day per month
12 paid holidays per year
Part-time, Non Civil Service positions - Visit HR and Benefits webpages for more information.
Full-time, Non Civil Service positions - contact hiring department for benefits information
Seasonal/Temporary positions - no benefits offered.
01
What is the highest level of education you have completed?
+ No diploma
+ High School Diploma or equivalent
+ Associate's Degree
+ Bachelor's Degree
+ Master's Degree
02
If you have a degree, indicate your major field of study in the area below. If no degree, type N/A.
03
How many years of experience in information technology systems support or programming using ITMS tools do you have?
+ No experience
+ Less than 1 year
+ 1 - 2 years
+ 3 - 4 years
+ 5 - 6 years
+ 7 or more years
04
Describe your experience in information technology systems support or programming using ITMS tools. If none, type N/A.
05
Do you have QA/UAT experience?
+ Yes
+ No
06
Describe your QA/UAT experience. If none, type N/A.
Required Question
Agency
Metropolitan Government of Nashville & Davidson County
Address
Human Resources Department 700 President Ronald Reagan Way, Suite 201 Nashville, Tennessee, 37210
Phone
(615) 862-6640
Website
http://www.nashville.gov/Human-Resources/Employment-Opportunities.aspx
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