Company Overview:
At Everon, we truly believe that our people are the difference – for our organization, the customers we serve and the communities we protect. When you’re a part of Everon, you’ll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.everonsolutions.com or follow us on LinkedIn.

Position Summary:  

Provide "World Class" support to our IS Account Customers and IS Project Managers. Assist the IS Account PM Teams with job setup, SOV creation, billing support, materials ordering, and tracking. Coordinate all aspects of installation, billing, job management, WIP management, forecast management, tracking to our forecasted revenue, assertion management, meeting the requirements of the assertion team, and PO/billing management.

 Essential Duties And Responsibilities:

To perform this job successfully, the IS Coordinator may be expected to perform some or all of the duties listed, and other duties as assigned. Support Lead Project Managers and assigned Project Managers of the team. Assist in the monthly project/job forecast and assertions, ensuring distribution and completion by the 7th of the month for the forecast and by the 20th for assertions, with reforecasting and driving revenue for the team. Assist in setting up all SOVs and billing formatting, acting as the interface to the centralized billing team and the Clients Contracts Team. Ensure preapproval of all invoicing before the due date and that all Project Billings for the their assigned team are completed by the 26th of the month. Track POC Progress Billing to be between 5% to 10% Overbilled. Provide necessary packing slips, photos, lien releases, or any other required documents/information to the centralized billing team to ensure prompt payment. Track materials ordered for all assigned PMs, working with the IS ordering team to ensure timely delivery to meet forecasted revenue. Assist in driving to the forecasted revenue (POC) and forecasting job completions (COS). Coordinators help drive to meet the forecasted revenue of the team for both POC and COS jobs. Coordinate with IS Project Managers, local branches, and authorized subcontractors to conduct site walks and assist with the preparation of project/job paperwork (permits, contracts, schedules, Sub PO’s, etc.). Request subcontractor quotes, issue purchase order requests, and work with Project Managers to partially or fully receive Sub/Partner purchase orders to meet forecasted revenue. Request equipment quotes and issue equipment order requests or purchase orders on behalf of the Project Manager to the Centralized Ordering Team. Track equipment orders and source alternatives for backordered equipment. Assist in project/job turnover meetings, job process management, adjustments, and closeouts. Produce weekly reports on all projects/jobs to aid in forecasting and revenue management of the team. Perform all other duties and projects as assigned.

Qualifications - External

Knowledge preferred:

Knowledge of Video, Access Control and Intrusion systems. Advanced knowledge of and proficiency in using computer and Microsoft Office applications (Word, Excel, Access, Outlook BI) and Internet. Knowledge of Company policies, practices, procedures, and guidelines. Knowledge of accounting principles, WIP/POC management and practices. Maintain a strong knowledge of industry, company operations and current systems. Knowledge of sales, installation, billing ad monitoring systems which assist managing IS Job/Projects.

Skills preferred:

Computer skills with expertise in work processing, preferable Microsoft Office, BI reporting, and database applications. Self-motivated and a professional attitude. Strong customer service skills with ability to apply tact, diplomacy, reason and logic. Strong communication and listening skills to assist internal and external customers. Strong business math skills, interpersonal relations and judgment. Must have strong project management skills. Must possess strong organizational skills and the ability to prioritize and maintain multiple assignments.

Abilities preferred:

Ability to read, analyze, and interpret general business documentation, drawings, technical procedures, and governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and customers. Ability to work with mathematical concepts such as probability and statistical inference, and fundamental of plane, solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Must be self-motivated and project a professional attitude.

Physical Demands:

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; twist; use hands to handle; push; pull or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

This is a Work from home position. Work hours as required to support IS Division metrics.

Minimum Qualifications:

Associates degree from a college or university and five years related experience and/or training; or equivalent combination of education and experience. High degree of knowledge of standards/practices and panels commonly used in the security industry.

Certificates, Licenses, Registrations:

May be required based on requirements of certain State and local regulations

Pay and Benefits Disclosure: The pay range for this role is $16.66-27.76 an hour and is based on experience and qualifications. We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 80 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.