At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

<div ccp_infra_copy_id="99961bc4-a635-4647-93fa-bc8e8da94884" ccp_infra_timestamp="1733407582223" ccp_infra_user_hash="3692427975" ccp_infra_version="3" data-ccp-timestamp="1733407582223"> PURPOSE OF THE JOB In the frame of Demand Management Program launched in Service Organization ISC (Industrial Services Center) Demand Management Engineer is in charge to support the Demand Management Deployment. To endorse the role of Demand Management Champion for the Industrial Services Center located in Bangalore. ORGANISATION Organisation structure (job belongs to...) APAC/Services/ Services Engineering Center (SEC) Reports directly to: Services India organization – ISC - Industrial Services Center - Domain Manager Other reporting to:  “Dotted line reporting” : Services Operations Product Line Direct reports: NA   Network & Links Position title of connected positions / functional report . Internal : SER Ops PL & ISR team & Projects & tenders from every region’s WW                                                                  . External :  Suppliers     MAIN RESPONSABILITIES   Team and Activity Management  To support the follow up of the progress indicators with the various Pilot Countries and its extention to various Regional Deployment. To identify and alert on possible delays in the program deployment toward the defined roadmap To support problem solving in case of Deployment roadblock in tools, processes or change management in the targeted countries.  To follow up the DM Dashboard evolution of the various countries and support the identification and follow up of improvement actions. Capture feedback from the countries to improve the Demand Management process, tools or deployment techniques To support in DM Trainings Operations To ensure progress reporting is updated To participate to coordination meeting with the various countries at local and central level ensuring the action tracker is updated.  To update internal procedures and support change requests when REX or Roadblok is identifued To ensure that the DM reference documents are updated and correctly stored and distributed to guarantee a coherent communication with the Countries Customer relation -  Ensure stakeholder management with the other involved departments : Supply Chain, Industrial, Procurement, Quality, Project Management, Engineering etc.  -  Ensure good relationship with the countries DM Champions and a supportive attitude.    Process & tools implementation -  Apply process and tools as defined by the DM program -  Identify improvement on processes and tools to better integrate the end to end -  Develop / adapt processes & tools to increase process maturity increase.  KPI’s : -  Timely update of DM Deployment Dashboard and DM documents   MAIN REQUIRED COMPETENCES Educational Requirements  Mandatory:  -  Bachelor’s degree in xxxx or equivalent.    Experience  Mandatory:  -  Engineering knowledge in Services, Industrial and/or Supply Chain -  Project management basic knowledge -  Supply Chain, Procurement, Indistrial , Engineering , Project Management basic knowledge -  APSYS , DFQ knowledge -  Qlik sense application basic knowledge, SAP basic knowledge, Microsoft applications Desirable: -  Master’s degree in engineering -  Experience of working in a Service depot or Production environment. -  Knowledge and understanding of change management techniques   Competencies & Skills   - Process oriented and tools appetite -  Familiar with Alstom organization -  Good communication and stakeholder management skills -  Good presentation skills -  Customer orientated  -  Understanding of Change Management principles  -  Good analytical skills

 

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.