Issuer Solutions Sr Program Director
Fiserv
**Calling all innovators – find your future at Fiserv.**
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Issuer Solutions Sr Program Director
**What does a great Program Management Director do at Fiserv?**
As an Issuer Solutions Program Manager at Fiserv, you will be responsible for overseeing large-scale, complex enterprise projects and programs. You will thrive in dynamic, fast-paced environments and constantly see ways to improve systems and processes. You will confidently lead your team of associates through change, solving problems with ease, and building strong relationships at all levels. You will ensure that technical projects and programs meet client expectations and stay on schedule.
**What you will do:**
+ Lead and mange large-scale complex enterprise projects and programs, ensuring on time delivery and budget for Fiserv’s largest clients.
+ Oversee business operations, optimize service delivery and identify process improvement opportunities.
+ Provide support and management for implementations and conversions.
+ Track and report on project progress, ensuring transparency and timely communication to stakeholders.
**What you will need to have:**
+ 7-13 years of an equivalent combination of educational background, related experience, and/or military experience OR a bachelor's degree and 8 years of experience in applicable field.
+ Prior experience in project management or program management, with knowledge of project management techniques and processes.
+ Client-facing experience, negotiation and a proven track record of collaboration across multiple resources.
+ Proficiency in Microsoft Office tools, including MS Project and PowerPoint.
+ **Travel required** : 25% Travel
**What would be great to have:**
+ Project Management certification
+ Lean Six Sigma certification
+ Proficient with project management tools (i.e., MS Project, Clarity, Jira, Confluence)
+ Experience with Account Processing core banking systems
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Maryland, New York, Nevada, Rhode Island or Washington.
_Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate._
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**What you should know about us:**
Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune _®_ magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.
**Our commitment to Diversity and Inclusion:**
Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.
Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.
If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.
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