Description Position at SBM Management

SBM searching for an IT Administrative Coordinator who is motivated and committed to providing outstanding customer service each and every day. The ideal candidate will be self-motivated and have excellent typing skills.

 

Responsibilities

Responsible for utilizing own skill and judgement to identify, research, and resolve internal IT procurement and operational problems.Good judgement to know when to escalate and consult with leaders.Occasionally support or lead IT projects as assigned.Occasionally plan team outings, lunches and team building exercises working with leaders.Actively maintain hardware inventory that supports the IT team in accordance with standard processes.Maintain auditing of software & licensing systems with relation to financial constraints.Act as an escalation point & coordinate with IT staff with all matters pertaining to licensing, hardware purchasing, and asset usage auditing, budgeting, & reporting.Assist in ensuring IT and business partners follow established best practices (i.e. Proper approvals).Prepare and distribute standard activity and customized reports from IT tools as needed.Maintain asset inventory (laptops, keyboards, mice, etc.) and provide monthly reports.Assist in documenting and maintaining department processes, procedures, and training.Work with IT leaders to research new technology options and present findings.Research and implement best practices to resolve licensing, purchasing and assess inventory issues.Work directly with the equipment vendors/manufacturers as needed to address issues.On occasions, help users with software licensing and specialized hardware requests in accordance with IT support SLAs and escalation procedures.Coordinate travel planning in conjunction with IT leaders & SBM Travel department 

Qualifications

Education and/ or Experience

Associate (2-year) degree, plus two (2) years related experience and/or trainingEquivalent combination of education and experience

Certificates, Licenses, Registrations

May be required to have a valid driver’s license

Knowledge, Skills, and Abilities

Intermediate experience with Microsoft products, notably Outlook, Excel, Word, OneNote, Teams. Familiarity with modern computers, and the ability & desire to learn as it pertains to infrastructural hardware.Familiarity with enterprise applications relating to their usage & licensing models. Experience in enterprise vendor relations.Excellent customer support skills and understanding of corporate functions.Ability to communicate via phone, video, and email. Hourly Pay: $27 - $32 per hourShift: Full timeSBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.#LI-CH1