IT Administrator – Microsoft Exchange
SHI
**Job Summary**
Microsoft Exchange Systems Administrator focuses on managing and maintaining the organization's Exchange email server environment and on-premises and cloud messaging services. These services include, but are not limited to, Exchange/Exchange Online, Outlook, Teams, Mimecast, and Slack.
**About Us**
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. **But the heartbeat of SHI is our employees – all 6,000 of them.** If you join our team, you’ll enjoy:
+ Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
+ Continuous professional growth and leadership opportunities.
+ Health, wellness, and financial benefits to offer peace of mind to you and your family.
+ World-class facilities and the technology you need to thrive – in our offices or yours.
**Responsibilities**
_Includes but not limited to:_
+ Manage and maintain Microsoft Exchange on-premises and online/cloud (Azure) environment
+ Configure user accounts, mailboxes, distribution groups, and security settings
+ Troubleshoot and remedy Exchange incidents
+ Develop PowerShell scripts to automate daily task
+ Assist in the management of server infrastructure
+ Manage mail-related systems and tools
+ Troubleshooting incoming and outbound messages
+ Monitor the performance of the Exchange environment
+ Providing end-user support and troubleshooting
+ Manage Mimecast journaling and Mimecast security
+ Respond to critical email issues (off hours)
+ Interact with other teams to assist in troubleshooting
**Qualifications**
+ 5+ years administering Exchange on-premises and Exchange Online
+ Experience administering Exchange Hybrid environment
+ Experience in configuring and managing email clients such as Outlook
+ Experience with Microsoft Teams, Mimecast, and Slack
+ Experience with DMARC compliance and implementation
+ Understanding of SMTP concepts and IIS
+ Understanding of Exchange on-premises and/or Exchange Online mail flow
+ Proficiency in developing MS Exchange scripts for administration tasks, PowerShell scripting
**Required Skills**
+ Excellent organizational, problem-solving, and communication skills
+ Excellent time management skills
+ Ability to work both independently and as a member of a team
+ Initiative to research and resolve problems
**Preferred Skills/Qualifications:**
+ Able to monitor and troubleshoot MS Exchange issues, including mail routing and server security
+ Solid understanding of server clustering, load balancing, and high-availability scenarios
**Certifications Required**
Preferred
+ Microsoft 365 Messaging administrator certification
**Additional Information**
+ The estimated annual pay range for this position is $65,000 - $90,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
+ Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
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**Job Locations** _US-NJ-Somerset_
**Requisition ID** _2024-18769_
**Approved Min (Total Target Comp)** _USD $65,000.00/Yr._
**Approved Max (Total Target Comp)** _USD $90,000.00/Yr._
**Compensation Structure** _Flat Base_
**Category** _Information Technology_
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