**Working Title: IT Advanced Business Analyst** **Job Class: Information Technology Specialist 4** **Agency: Minnesota IT Services** + **Job ID** : 81485 + **Location** : St. Paul + **Telework Eligible** : Yes + **Full/Part Time** : Full-Time + **Regular/Temporary** : Unlimited + **Who May Apply** : Open to all qualified job seekers + **Date Posted** : 11/02/2024 + **Closing Date** : 11/15/2024 + **Hiring Agency/Seniority Unit** : Minnesota IT Services + **Division/Unit** : Department of Human Services / Systems & Business Analysis + **Work Shift/Work Hours** : Day Shift + **Days of Work** : Monday - Friday + **Travel Required** : No + **Salary Range:** $36.52 - $60.24 / hourly; $76,253 - $125,781 / annually + **Job Class Option** : Business Analyst + **Classified Status** : Classified + **Bargaining Unit/Union** : 214 - MN Assoc of Professional Empl/MAPE + **FLSA Status** : Exempt - Administrative + Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes **The work you'll do is more than just a job.** At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. Join the 2,600+ professionals of Minnesota IT Services (https://mn.gov/mnit/) (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at Minnesota’s largest state agency, the Department of Human Services (DHS). The MNIT DHS team supports complex and varied technical needs, including systems that provide health care coverage, deliver child protection and welfare services, and provide support for Minnesotans with special needs including mental illness, chemical dependencies, and physical or developmental disabilities. If you're excited about utilizing your expertise to support the state's mission of delivering exceptional service, apply now to be part of a dedicated team driving innovation and efficiency in the State of Minnesota! Join us in our mission to create a more efficient, responsive, and impactful public service through technology. We are seeking a highly skilled and experienced Business Analyst to join our dynamic team. As an Advanced Business Analyst, you will focus to substantially improve and integrate the information technology transformation for the many services that Department of Human Services provide by creating a seamless, tailored, and intuitive experience that inspires confidence and boosts satisfaction through enhanced transparency, efficiency, and consistency The primary responsibility of this role is to perform comprehensive business analysis, serving as a vital link between business partners and the IT department. The successful candidate will play a key role in understanding organizational structures, policies, and operations to recommend effective solutions, ensuring the success of projects and the achievement of overarching goals. **Key Responsibilities:** + Conduct requirements elicitation sessions to analyze, define, and document business processes, software requirements, and data management systems. + Translating business activities into practical solutions for implementation or development; working in a product environment. + Collaborate with team members throughout the project, product, or operations lifecycle, providing guidance, consultation, and fostering effective communication. + Assist users with problem solving, troubleshooting, and education. Validate and test product functionality and log defects. + Work closely with business partners to ensure a deep understanding of their needs and coordinate implementation planning for system changes and releases. + Practice Business Analysis Planning and Monitoring, Elicitation, Requirements Management and Communication, Enterprise Analysis, Requirements Analysis, and Solution Assessment and Validation. **This position is currently eligible for full-time telework:** + Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in Saint Paul, Minnesota. + Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible. **Minimum Qualifications** **Candidates must clearly demonstrate all of the following qualifications in their resume.** Resume tips here. (https://mn.gov/mnit/about-mnit/careers/hiringprocess.jsp) **:** This position requires a minimum of four (4) years of experience in performing IT business analysis functions. Experience must also include: + Eliciting and communicating business needs and functional requirements via one or more of the following: Business, Partner (formally Stakeholder), Functional Solution, Non-Functional Solution and Transition Requirements, Use Cases, Test Cases, Specifications, User Stories, Business Process Models and Wireframes/Prototype to document requirements and the user experience. + Ability to communicate clearly, present complex information to users in a comprehensive style, and translate technical and system information for non-technical partners. + Customer service skills that include active listening, empathy, and problem-solving. + Use of product management and Agile development principles and practices. + Thorough comprehension of industry-standard application development methodologies and a nuanced understanding of the principles governing the Software Development Lifecycle (SDLC). A master’s degree in Information Technology or an IT related field substitutes for three (3) years of experience, OR an IT related bachelor’s degree substitutes for two (2) years, OR an IT related associate’s degree substitutes for one (1) year. **Preferred Qualifications** + Familiarity with the Minnesota Adult Abuse Reporting (MAARC) program and DHS systems. + Proven experience with Document Object Model (DOM), Model View Controller (MVC) and familiarity with Azure Cloud & Services. + Demonstratable experience with Angular, HTML, CSS, JavaScript including familiarity with relational database like MySQL or PostgreSQL including consuming and writing APIs. + Demonstrated experience in leading business analysis activities, with strong team and leadership skills to effectively support task implementation across diverse roles, fostering a positive, trusting, and respectful work environment. + Working and communicating effectively with others from different backgrounds and cultures. + Ability to organize and prioritize multiple deadlines and work independently, define problems as they arise, and recommend alternative solutions. + Demonstrated problem-solving skills in problem definition, information gathering and research, root cause analysis, alternatives analysis, applying creative solutions to unique and/or immediate problems, and appropriate resolution implementation. **Additional Requirements** It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following: + SEMA4 Records Check (applies to current and past state employees only) + Criminal History Check + Reference Check + Social Security and Address Verification + Education Verification + Other legally required checks **Minnesota IT Services does not participate in E-Verify. Minnesota IT Services will not sponsor applicants for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.** AN EQUAL OPPORTUNITY EMPLOYER Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status. Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.