IT - Analyst - IT Resources | Customer RelationShip Management | Customer Service
Hire IT People, LLC
Job Seekers, Please send resumes to resumes@hireitpeople.com
Must Have Skills (Top 3 technical skills only)*:
Service Now O365 Voice SupportNice to have skills:
EUC ExperienceDetailed Job Description:
Regular service desk personnel with competency in O365, ServiceNow, SharePoint et al. Needs to be native English speaker, a team person and proficient with client service aspects
Minimum years of experience*: 5+
Certifications Needed: No
Top 3 responsibilities you would expect the Subcon to shoulder and execute*:
Manage Service Desk calls Help with 365 Help with SharePoint and initial troubleshooting and assign tickets to right Service Now queuesInterview Process (Is face to face required?) Yes
Does this position require Visa independent candidates only? No
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