Career Area:

Technology, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

At Caterpillar, we work to help our customers build a better world. Without our team of talented, bright and driven individuals, we wouldn’t be the Caterpillar we are today. Now, this is your chance to join our team and do work that matters. We want you to help us enable customer success, make progress possible around the world and help our communities grow and thrive. We are looking for a dynamic, organized self-starter to join our Product Support and Logistics Division as a IT Analyst Technical Infrastructure in Clayton, OH.

The Product Support and Logistics Division (PSLD) is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. We touch nearly every element of the services value stream from procurement to design and manufacturing to distribution. PSLD is responsible for Aftermarket Parts Distribution of Cat Parts, Integrated Logistics, segment Procurement and the design and manufacture of Wear Components (Undercarriage and GET) and Maintenance Components (Seals, Tubes & Hardware, Hose & Couplings, Fluids and Filters).

We’re committed to our customers, who build a better world with our products, services and solutions. We understand and show the value of why they should always choose us. We’re exploring new ideas and opportunities –innovating to discover the breakthroughs necessary for tomorrow’s growth.

Through it all, we are one team– creating and delivering world-class components and solutions superior to the competition.

Learn more about the Caterpillar Experience.

Job Summary:

This IT Analyst Technical Infrastructure role assists in the development, implementation and integration of IT infrastructure. Within Logistics Information Services division, you will assist in the development, support and maintenance of Facility / Mobility Solutions used to meet customer needs. This role requires fast response times and collaboration with local and global peers to support these critical processes. This is a hands on role supporting warehouse operation environment.

Additional Info:

This role is located in Clayton, OH and does not offer relocationThis role is 1st shiftThis role requires flexibility to flex shifts when neededThis role is 100% on-site with no opportunity for hybrid or remote schedulesThis role requires up to 10% domestic travel

What You Will Do:

Assist with implementation, development and integration of new or existing technologies within the organizational structure.Track and record technology development needs; provide input or recommendations for enhancements or modifications to the organization's technology products.Collect and analyze information on new technology products and development tools for systems and applications, network and data, software and hardware.Assist in testing and evaluating new technologies and provide feedback to leadership. Performing support and monitoring for mobility solutions across Calyton Caterpillar Parts facility.Proactively monitoring, investigating, and supporting RF / Printing / Mobility systems deployed across Caterpillar Parts facilities. This includes interactions with site staff for issues being experienced in the daily use of solutions.Supporting Mobility Lifecycle (including MDM management, OS updates, etc)Supporting Windows environments updates, building PC’s and troubleshootingSupport PSLD Operations by handling incoming incident tickets, collaborative MS teams communications and direct calls to address issues for various systems and technologies.Working with local facility staff, Network Team, Cybersecurity Team, Site IT Contacts, Logistics Center Managers (LCMs), and other impacted subject matter experts to implement system enhancements.Assist with implementation, development and integration of new or existing technologies within the organizational structure.Performing network monitoring and troubleshooting connection issues (Wired/Wireless) for warehouse endpoint devices.Provide off-shift and weekend support for incidents and production migrations related to infrastructure enhancements to PSLD facilities.Troubleshooting network, radio, camera and communication devices at elevated levels for sustained timeframes.Ensure conformance of established IT architecture, standards, and practicesWorks to develop automated digital solutions for operations though PowerBI, PowerApp and Power automate platforms.

What You Have (Required Skills):

Core Application Systems: Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations. Level Basic Understanding:Knowledge of Wide Area Network (WAN) and Local Area Network (LAN) connectivityKnowledge of integration with servers, mobile devices, printers, and Windows PCsUnderstanding of Windows O365servicesElevated knowledge with Windows Office Suite software (Word,Excel,PowerPoint)Well rounded knowledge of basic codingIT Environment: Knowledge of an organization's IT purposes and activities; ability to create an effective IT environment for business operations. Performing network troubleshooting and support for a substantial network environment involving multiple domains, firewalls etc.IT Standards, Procedures & Policies: Knowledge of Information Technology (IT) standards and policies; ability to utilize a variety of administrative skill sets and technical knowledge to manage organizational IT policies, standards, and procedures.System and Technology Integration: Knowledge of the features and facilities of systems; ability to integrate and communicate among applications, databases and technology platforms. Level Working Knowledge:Knowledge of integration with servers, mobile devices, printers, and Windows PCs.Assists with current and planned integration initiatives.Understanding of Network firewalls and related firewall rules as impacting applications and solutions.Explores major issues and considerations for successful system integration.Works with applications, data, technology bridges and a variety of platforms.Works with existing interfaces as well as integration and migration plans within own area.Plays an active role in local integration efforts.

What Will Put You Ahead (Preferred Skills):

Technology degree or a min of 2 years of relevant IT experience and education.Understanding of Mobile Device Managers (SOTI, VPSX, PPME, etc)Understanding of Prime, Network Flow Analysis, Infoblox, Ekahau Survey)Experience and knowledge of AzureKnowledge of ZPL codingC++, Java and PythonWorks to develop automated digital solutions for operations though PowerBI, PowerApp and Power automate platforms.Managing network infrastructure (LAN, WAN, VPN) including troubleshooting connectivity issues, configuring routers, switches, firewalls, and monitoring network performance.Understanding of virtual server infrastructuresUnderstanding of Android Operating Systems

What You Will Get:

This is a unique position and the candidate in this role will be part of an incredible team in the cutting edge of technology. You can expect to be on the shop floor hand in hand with not only your team mates but also the operation!

Summary Pay Range:

$71,040.00 - $106,440.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. 

Benefits:

Annual incentive bonus plan*

Medical, dental, and vision coverage

Paid time off plan (Vacation, Holiday, Volunteer, Etc.)

401k savings plan

Health savings account (HSA)

Flexible spending accounts (FSAs)

Disability benefits

Life Insurance

Parental leave

Healthy Lifestyle Programs

Employee Assistance Programs

Voluntary Benefits and Employee Discounts

Tuition Reimbursement

Career Development

*Subject to annual eligibility and incentive plan guidelines.

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

January 28, 2025 - February 11, 2025

Any offer of employment is conditioned upon the successful completion of a drug screen.     

EEO/AA Employer.  All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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