Primary Purpose of Position: This position provides day-to-day administration of Oracle’s JD Edwards EnterpriseOne, Business Object’s Crystal Enterprise, Corporate Budgeting Tools and other related third-party SaaS and PaaS applications. Maintain security and systems controls. Perform analysis, application development and implementation support on new initiatives. Essential Functions Maintenance & Support + Respond to and manage daily user inquiries leveraging the ServiceNow platform. Troubleshoot and resolve problems. Escalate issues to outside vendors & contractors if necessary. Act as primary liaison with vendors and/or internal resources to ensure appropriate technical and product-level support. + In close collaboration with Accounting Department, responsible for on-boarding/off-boarding users, setting up Business Units and maintenance of the overall Chart of Accounts in JD Edwards software. + Support the Applications Group on numerous project initiatives at the company. + Support Users of BXP’s Contract Management and E-Signature Solutions. + Support our Accounting Operations Department on Nexus Systems A/P Solutions platform. + Support company initiatives to implement and maintain SaaS Solutions. Security, Integrity Reports & System Controls + Maintain user and group profiles. Audit security profiles. + Review and assemble monthly integrity reports. Troubleshoot and resolve integrity issues. + Monitor incidents and/or changes related to security, system objects and integrity reports. Application Testing and Reporting + Test new applications, configurations or enhancements. Coordinate beta testing. + Develop reports. Assist others in the use of reporting tools. + Follow guidelines and controls in promoting new packages and versions. + Integrate & support third party applications and tools. Dedicated Project Work + Every Intern is assigned an impactful project(s). + Approximately 30% of time is associated with project work. + The scope of project(s) changes, but the impact will enhance the IS Department at BXP. Internal Operations + Create and maintain documentation. + Conduct research on new technologies and products. Requirements and Qualifications + Currently performing coursework in Computer Sciences or a related field. + Possess a service orientation and attitude in working with others. + Be detail-oriented and methodical in solving problems and managing multiple projects. + Possess an aptitude toward learning technical concepts. Be results-oriented and a quick learner in supporting new products and technologies. + Strong knowledge of relational databases and accounting practices. + Possess a working knowledge of Windows 7 and Office 2010 and at least one software package in each of the following categories: word processor and spreadsheet. Physical Requirements + Involves work of a general office nature usually performed sitting such as operation of a computer. + Involves work of a general office nature usually performed standing such as operation of a fax and printer. + Involves movement between departments to facilitate work. + Involves lifting to install and/or relocate computers and monitors. Must be able to lift 30 lbs. Internal and External Contacts + This position regularly interacts in both verbal and written form with employees. Reporting Structure + This position reports to the Vice President, Applications who provides supervision and guidance, and coordinates, evaluates, and monitors work performance on a periodic basis. BXP is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity or expression, sexual orientation, religion, age, national origin, disability, marital status, protected veteran status, genetic information or any other legally protected characteristic. Boston Properties is an Affirmative Action and Equal Opportunity Employer. We are committed to fair and impartial treatment in all of our relations with employees, as well as applicants for employment, to recruit, upgrade, train, and promote in all job titles without regard to race, color, gender, gender identity or expression, sexual orientation, religion, age, national origin, disability, marital status, protected veteran status, genetic information or any other legally protected characteristic.