Attention applicants: Please do not apply for this position using the MassCareers website. If you apply through the “apply online” link above on this MassCareers page, you will not be considered for this position.
How To apply: Persons interested in being considered for this position should submit a cover letter and resume to David A. Wilson, Executive Director, at resume@mass.gov. Resumes submitted without a cover letter will not be considered.
Deadline date: Until position is filled. First consideration will be given to persons who apply within the first 14 days following this posting.
You have successfully applied to the position only when you receive an email from the Ethics Commission. If you just receive an email from MassCareers and not one from the Ethics Commission, you have not successfully applied. Please call 617-731-9500 with any questions.
The mission of the State Ethics Commission is to foster integrity in public service in state, county and local government, to promote the public's trust and confidence in that service, and to prevent conflicts between private interests and public duties. We strive to accomplish this mission by conducting ongoing educational programs, providing clear and timely advice, and fairly and impartially interpreting and enforcing the conflict of interest and financial disclosure laws. Please see our website for more information: https://www.mass.gov/orgs/state-ethics-commission
Description:
The Applications Support Specialist will be responsible for providing technical support for all agency applications, ensuring they run smoothly and efficiently, and will work closely with users to resolve issues, implement updates, and enhance applications performance.
Responsibilities:
Serve as the primary point of contact for both internal and external inquiries and issues relating to the Commission’s three applications: the legal case management system, the online conflict of interest law training application, and the statements of financial interests e-filing and management applicationTroubleshoot and resolve applications and hardware problems in a timely mannerAssist with set-up, trouble-shooting and maintenance of all Commission electronics including desktop and laptop computers and peripherals, and office printersCollaborate with development teams to communicate user feedback and suggest improvementsMonitor applications performance and implement optimizations as neededProvide user training and support documentation to enhance user experienceParticipate in applications testing and quality assurance processesMaintain and update system documentation and proceduresAssist with software installations, upgrades, and patches, and inventories and surplus listingsStay current with industry trends and best practices in applications supportSupervision: The IT Applications Support Specialist reports directly to the Executive Director
Attention applicants: Please do not apply for this position using the MassCareers website. If you apply through the “apply online” link above on this MassCareers page, you will not be considered for this position.
How To apply: Persons interested in being considered for this position should submit a cover letter and resume to David A. Wilson, Executive Director, at resume@mass.gov. Resumes submitted without a cover letter will not be considered.
Deadline date: Until position is filled. First consideration will be given to persons who apply within the first 14 days following this posting.
You have successfully applied to the position only when you receive an email from the Ethics Commission. If you just receive an email from MassCareers and not one from the Ethics Commission, you have not successfully applied. Please call 617-731-9500 with any questions.
The mission of the State Ethics Commission is to foster integrity in public service in state, county and local government, to promote the public's trust and confidence in that service, and to prevent conflicts between private interests and public duties. We strive to accomplish this mission by conducting ongoing educational programs, providing clear and timely advice, and fairly and impartially interpreting and enforcing the conflict of interest and financial disclosure laws. Please see our website for more information: https://www.mass.gov/orgs/state-ethics-commission
Description:
The Applications Support Specialist will be responsible for providing technical support for all agency applications, ensuring they run smoothly and efficiently, and will work closely with users to resolve issues, implement updates, and enhance applications performance.
Responsibilities:
Serve as the primary point of contact for both internal and external inquiries and issues relating to the Commission’s three applications: the legal case management system, the online conflict of interest law training application, and the statements of financial interests e-filing and management applicationTroubleshoot and resolve applications and hardware problems in a timely mannerAssist with set-up, trouble-shooting and maintenance of all Commission electronics including desktop and laptop computers and peripherals, and office printersCollaborate with development teams to communicate user feedback and suggest improvementsMonitor applications performance and implement optimizations as neededProvide user training and support documentation to enhance user experienceParticipate in applications testing and quality assurance processesMaintain and update system documentation and proceduresAssist with software installations, upgrades, and patches, and inventories and surplus listingsStay current with industry trends and best practices in applications supportSupervision: The IT Applications Support Specialist reports directly to the Executive Director
Qualifications:
Strong problem-solving skills and attention to detailProficiency in SQL databases, or tools relevant to the applicationsExcellent communication and interpersonal skillsAbility to work both independently and as part of a teamPreferred Qualifications:
Experience with case management and financial software is a plusFamiliarity with ITIL framework or similar IT service management methodologiesCertifications in relevant technologies or methodologies (e.g., ITIL, SQL)Minimum Entrance Requirements:
I. An associate’s degree with a major in the field of computer science, information technology, or related field; or:
II. Two years of successfully completed course work toward a bachelor's degree with a major in the field of computer science, information technology, or related field; Or:
III. A diploma for completion of a two year full-time, or equivalent part-time, program in a recognized non-degree granting business or vocational/technical school above the high school level with a major in the field of computer programming, information technology, or related field; Or:
IV. An official transcript from a recognized business or vocational/ technical school as evidence of completion of a program consisting of at least 650 hours of instruction in the field of computer programming, information technology, or related field; Or:
V. Relevant military skills in system maintenance and management, user support, troubleshooting, user training, software installation, and cybersecurity for computer networks and databases from experience in the below or related occupational specialties:
· Information Technology Specialist
Communications SpecialistCybersecurity TechnicianSignal Corps PersonnelLogistics and Maintenance TrainingPrior experience is desirable but not required; the successful candidate will receive on-the-job training.
What the Commission offers:
Competitive salary and benefits packageOpportunities for professional development and growthA collaborative and inclusive work environmentFlexible work arrangementsPotential for remote work following probationary periodComments:
All Commission employees must be sensitive to the confidential nature of the Commission’s functions and must comply with all confidentiality requirements.
This position is a permanent part-time benefited position for a minimum work hour per week of 18.75 hours.
Pay rate:
The starting salary range for this position is $35,000 to $41,000 depending on experience. This position is funded from the Commonwealth’s annual operating budget and is subject to appropriation.
How to Apply:
Persons interested in being considered for this position should submit a cover letter and resume to David A. Wilson, Executive Director, at resume@mass.gov. Resumes submitted without a cover letter will not be considered.
Deadline date: Until position is filled. First consideration will be given to persons who apply within the first 14 days following this posting.
The State Ethics Commission is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, pregnancy, age, national origin, disability, sexual orientation, gender identity or expression, or other factors protected by law.
Qualifications:
Strong problem-solving skills and attention to detailProficiency in SQL databases, or tools relevant to the applicationsExcellent communication and interpersonal skillsAbility to work both independently and as part of a teamPreferred Qualifications:
Experience with case management and financial software is a plusFamiliarity with ITIL framework or similar IT service management methodologiesCertifications in relevant technologies or methodologies (e.g., ITIL, SQL)Minimum Entrance Requirements:
I. An associate’s degree with a major in the field of computer science, information technology, or related field; or:
II. Two years of successfully completed course work toward a bachelor's degree with a major in the field of computer science, information technology, or related field; Or:
III. A diploma for completion of a two year full-time, or equivalent part-time, program in a recognized non-degree granting business or vocational/technical school above the high school level with a major in the field of computer programming, information technology, or related field; Or:
IV. An official transcript from a recognized business or vocational/ technical school as evidence of completion of a program consisting of at least 650 hours of instruction in the field of computer programming, information technology, or related field; Or:
V. Relevant military skills in system maintenance and management, user support, troubleshooting, user training, software installation, and cybersecurity for computer networks and databases from experience in the below or related occupational specialties:
· Information Technology Specialist
Communications SpecialistCybersecurity TechnicianSignal Corps PersonnelLogistics and Maintenance TrainingPrior experience is desirable but not required; the successful candidate will receive on-the-job training.
What the Commission offers:
Competitive salary and benefits packageOpportunities for professional development and growthA collaborative and inclusive work environmentFlexible work arrangementsPotential for remote work following probationary periodComments:
All Commission employees must be sensitive to the confidential nature of the Commission’s functions and must comply with all confidentiality requirements.
This position is a permanent part-time benefited position for a minimum work hour per week of 18.75 hours.
Pay rate:
The starting salary range for this position is $35,000 to $41,000 depending on experience. This position is funded from the Commonwealth’s annual operating budget and is subject to appropriation.
How to Apply:
Persons interested in being considered for this position should submit a cover letter and resume to David A. Wilson, Executive Director, at resume@mass.gov. Resumes submitted without a cover letter will not be considered.
Deadline date: Until position is filled. First consideration will be given to persons who apply within the first 14 days following this posting.
The State Ethics Commission is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, pregnancy, age, national origin, disability, sexual orientation, gender identity or expression, or other factors protected by law.