Do you ever wonder what happens inside the cloud?

DigitalOcean (NYSE: DOCN) simplifies cloud computing so builders can spend more time creating software that changes the world. With our mission-critical infrastructure and fully managed offerings, DigitalOcean enables startups and small and medium-sized businesses (SMBs) to rapidly deploy and scale modern applications. As a remote-first organization, our employees, like our customers, are based around the world.

We want people who are passionate about staying on top of the latest IT trends and have an excellent knack supporting internal employees.

You will play an integral role in helping DigitalOcean’s global growth! This role will be responsible for the ordering, intake, shipping, and ownership tracking of physical IT assets and software. In addition, you will participate in critical projects to help support the growth and success of DigitalOcean. This role is an exciting entry opportunity to work at a high-growth, fast-paced cloud infrastructure startup where you can wear multiple hats and directly see the impact you are making daily.

What You’ll Be Doing: Ensuring all of our new hires start their first day with the required computer and accessories  You will be responsible for maintaining and iterating on our Global IT Lifecycle Management processes, including the planning, ordering, receiving, shipping, and decommissioning of all physical IT assets Maintaining our global hardware inventory levels and ensuring all inventory tracking tools are up to date Evaluate and deploy a single source of truth inventory management solution Building workflows for validating international shipping requirements and generating the appropriate documents Owning our IT hardware & software vendor relationships and staying up to date on inventory levels, transit times, and substituting hardware when necessary Utilizing our device management tools (JAMF & VMware Workspace One UEM) to verify the status of deployed equipment Erase and redeploy systems as they are returned Maintain a pool of loaner equipment that is ready to ship  What We’ll Expect From You: A strong customer-first mindset Willingness to learn and continuously improve your skills Basic understanding of both Mac OS and Windows operating systems Ability to work in various office IT environments with minimum supervision and manage your time carefully A pleasant demeanor and the ability to communicate in user-friendly language Ability to lift, carry, and move all components of network equipment, peripherals, and other ancillary equipment - Lift a minimum of 50Lbs Why You’ll Like Working for DigitalOcean: We are proud to work here. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud computing so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.  We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development. We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support your overall well-being, from one-time work from home stipend to wellness allowance to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences. We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program. We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

*This is a hybrid role

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