About the Role: We are looking for an Associate Experience Leader to join our Digital IT (DIT) Services team in Gore Medical (GM). In this role, you will own the vision and strategy of how GM delivers IT applications to its users. You will directly lead associates, create functional excellence for the team and be a strategic partner to the business leaders receiving technology. The first focus of this role will be SAP as it will be part of the SAP Program Leadership Team. This role will also own associate experience for Digital IT function and strategy of future delivery of large-scale IT applications.
This position will be located at our facility in Phoenix or Flagstaff, Arizona or Elkton, Maryland, with the possibility of a hybrid remote work arrangement, depending upon the responsibilities of the role and business needs.
Pay and Benefits
$152,000 - $199,000 per year Roles above $150k are eligible for the variable pay program each fiscal year, based on defined business performance metrics Factors considered in extending an offer within this pay range include (but not limited to) education, experience, knowledge, skills, and abilities Medical, Dental and Vision benefits effective on Day 1 of employment! We offer a comprehensive total rewards package, including competitive benefits. More details are available at www.gore.com/careers/benefits Responsibilities: Accountable for ensuring an aligned vision, strategy deployment and coordination across GM for Communications, Change Management and Training for Digital IT initiatives and application delivery Lead a team of IT CPMO change managers and/or project managers, including people-related activities such as P&D (Performance & Development) planning, C&C (Contribution & Compensation) process, Performance Management, Resource Planning and Talent Management (hiring, skill development, etc.) Shape functional excellence for the role of change management in DIT and ensure the purpose and deliverables of the role enables business and DIT initiatives Develop objectives for the team and individual associates in alignment with IT Services and GM priorities; actively work to remove barriers and advocate for team members to help them achieve successful outcomes Collaborate with IT Services Leadership team to live the leadership practices of clarify, inspire, and deliver; and create a cohesive environment across the IT Services cohorts Establish clear expectations of equitable and inclusive behaviors from Associates and act immediately to appropriately address negatively impactful or unfair behaviorRequired Qualifications:
Minimum 7 years' experience creating and executing change strategy which results in exceptional experiences for end users, as measured by net promotor score or similar Minimum 5 years demonstrated track record of success in a people leadership role leading through influencing as well as developing individuals and teams Demonstrated experience in creating and maintaining an inclusive work environment with clear understanding of equitable practices Proven ability to drive change and implement improvements across multiple teams and functions by executing strategically and with a long-term view Proven ability to effectively communicate complex information and recommendations to senior business leaders, influencing decision-making and driving alignment Ability and willingness to travel 10%
Desired Qualifications:
Experience in a client-facing role managing accounts, understanding client needs, and delivering solutions that meet or exceed expectations
Hybrid Working Arrangements are permitted for Associates in the continental United States (US) and Canada, with appropriate approval and compliance with Gore’s hybrid working policies, from the country in which they are employed.
What We Offer: Our success is based on the capability and creativity of our Associates, and we are proud to offer a comprehensive and competitive total rewards program that supports your everyday and helps you build your tomorrow.
We provide benefits that offer choice and flexibility and promote overall well-being. And in keeping with our belief that every Associate should share in the collective success of the enterprise; we provide a distinctive Associate Stock Ownership Plan in each country as well as potential opportunities for “profit-sharing”. Learn more at gore.com/careers/benefits
We believe in the strength of a diverse and inclusive workplace. With diverse perspectives, ideas and experiences, we uncover new possibilities and make a greater impact in the world. We are proud of Associates for building on our rich history of innovation, upholding our values and supporting an inclusive work environment where we treat each other and our external partners with fairness, dignity and respect.
Gore is an equal opportunity employer. We welcome all applications irrespective of race, color, religion, sex, gender, national origin, ancestry, age, status as a qualified individual with a disability, genetic information, pregnancy status, medical condition, marital status, sexual orientation, status as a covered veteran, gender identity and expression, and any other characteristic protected by applicable laws and regulations.
Gore is committed to a drug-free workplace. All employment is contingent upon successful completion of drug and background screening. Gore will consider qualified applicants with criminal histories, e.g., arrest and conviction records, in a manner consistent with the requirements of applicable laws.
Gore requires all applicants to be eligible to work within the U.S. Gore generally will not sponsor visas unless otherwise noted on the position description.
Our Talent Acquisition Team welcomes your questions at gore.com/careers/contact
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Additional Information Travel%: 10 Shift: Day Job Schedule: Full-time Posting End Date: Dec 20, 2024