As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. **Job Location (Full Address):** Remote Work - New York, Albany, New York, United States of America, 12224 **Opening:** Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 910502 United Business Office-PAS Work Shift: UR - Day (United States of America) Range: UR URG 111 H Compensation Range: $30.68 - $46.02 _The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE: The Technical Analyst is responsible for working across the professional fee billing application. Functions include but are not limited to: Executes feasibility study/analysis of the technical system design associated with the clinical charging and revenue cycle functions to determine best approach in capturing revenue through system efficiencies. The Technical Analyst consults with supervisory personnel to carry out analysis of procedures and workflows associated with recommendations and requests. The Technical analyst oversees all phases of technical project activities; coordinates implementation of limited scope system changes, providing educational material and coordinating communications between the information systems division builder, management and the user. The Technical Analyst is required to have effective problem-solving skills and demonstrated working knowledge and high-level understanding of data reporting, analytics and the technical functions of the revenue cycle; all administrative and clinical functions that contribute to the capture, management, and collection of patient service revenue. The Technical Analyst reports directly to the Associate Director of Business Operations. **Key Functions and Expected Performances** **With guidance from the Associate Director:** + **40%** Executes feasibility study/analysis across all charging and revenue cycle functions; analyzing and interpreting the technical build associated with the multiple revenue cycle functions and clinical departments to recommend improvements in build, workflows, or procedures that will result in the best approach in capturing revenue through system efficiencies for all professional billing enhancement requests. + Maintains a strong understanding of the Epic billing system functionality. Functions include, but are not limited to: rules associated with Epic work queues, edits, errors, charging, claims logic, coding, cash posting, billing rules, payer rules/regulations, and routing profiles to work queues in order to effectively design, plan and test system enhancements. + **25%** Collaborates with revenue cycle colleagues to understand system and process impact on data flow and recommends system enhancements as appropriate. Translator for operational workflow processes and information systems, provides instructions and guidance related to technical/operational solutions for the entire revenue cycle. Performs testing of all system enhancements/upgrades related to the revenue cycle and audits data to ensure results are accurately matched within the system. + **20%** Guides all phases of technical project activities; coordinates implementation of limited scope system changes, providing educational material and coordinating communications between the information systems division builder, management and the user. Documents all project work steps. + **15%** Manages all aspects of the United Business Office ticket intake process including but not limited to; development/maintenance of tracking/reporting system, review and triage of all intake ticket submissions for appropriateness, collaboration with management and the information systems division staff ensuring tasks stay on track, and reporting status weekly/monthly. May perform other duties as assigned. **Qualifications:** **Required:** + Bachelor degree and 3 years of related relevant experience; or equivalent combination of education and/or experience + 1-year data analysis experience + Excellent analytical and problem-solving skills + Excellent communication skills **Preferred:** + Strong working knowledge of the professional billing software applications + 1-3 years billing/coding experience **EOE Minorities / Females / Protected Veterans / Disabled:** The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations. Notice: If you are a **Current** **Employee,** please **log into myURHR** to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward. **Learn. Discover. Heal. Create.** Located in western New York, Rochester is our namesake and our home. One of the world’s leading research universities, Rochester has a long tradition of breaking boundaries—always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better. If you’re looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals At the University of Rochester, we commit to diversity, equity, and inclusion and united by a strong commitment to be ever better—Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.