Position Overview Do you possess an analytical and innovative nature? Are you passionate about a job well done? Do you practice problem-solving for the self-gratification gained by fixing things? If this describes you, you may be a great fit for this IT Business Analyst Lead role working with enterprise-wide Manufacturing Execution Systems (MES) and Enterprise Resource Planning (ERP) solutions at International. If you excel at writing things down in ways that drives others to quickly visualize your point, you can verbally articulate thoughts to diverse audiences, and the idea of diagramming an end-to-end process flow for a system, let’s talk about a possible future together. Domain areas include Order-to-Delivery, Supply Chain, Manufacturing, and Quality and Reliability. Responsibilities Analysis Solves complex business problems often within unfamiliar territory and without precedent Proficient in applying industry-established standards to work closely with stakeholders to ensure business value and user feedback is translated into new developments and requirements as necessary Proficient in analysis of systems specifications and uses the latest analysis/diagramming tools to represent business and technical processes Instrumental in the formation of the application and technology roadmaps in support of the broader product strategy Documentation Fully proficient in using written communication to transform vague ideas into sizeable action Effectively articulates the behind-the-scenes workings of the system to developer colleagues in the form of clear, concise, accurate, and effective business requirements, functional specifications, and bid packages Owns the construction and maintenance of an accurate knowledge repository for domain-specific data catalogs, context diagrams and system interface documentation, process flow diagrams, application dictionaries, support manuals, user manuals, etc., for all relevant application information Testing Fully proficient in the development of comprehensive test plans and protocols to ensure the actual results match the expected results Facilitates demos and release planning with stakeholders to gain user acceptance test results Maintains knowledge of industry standards and best practices for testing Implementation Ensures a seamless transition between old and new systems and processes Works closely with stakeholders to establish support messaging, communication, and customer outreach to reduce risk in the implementation plan Training Achieves successful adoption by ensuring end users understand the new system or changes to the existing system Uses solid verbal communication skills and easy-to-understand instructions to facilitate the training of user personnel in the conversion and implementation of the system Relationships Manages and grows relationships with vendors and colleagues for new and existing software to find and suggest IT solutions that continue to meet the technological needs of the business Manages dependencies with other teams’ functions while identifying, building, and managing strategic partnerships across the different teams Welcomes the opportunity to lead other professionals and colleagues with less experience through the analysis, design, and delivery of solutions Minimum Requirements Bachelor’s degree At least 5 years of business analyst experience OR Master’s degree At least 3 years of business analyst experience OR At least 7 years of business analyst experience Additional Requirements Qualified candidates, excluding current International Motors employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. International Motors does not anticipate providing employment related work sponsorship for this position (e.g., H-1B status) Desired Skills Knows how to align the smallest details of project requirements with strategic goals to leverage solutions that achieve both short- and long-term success Uses sound problem-solving skills to quickly process complex information and present it clearly and simply Has strong verbal and written communication skills with the ability to communicate complex technical concepts and align the organization on decisions Apt at resolving a wide range of intricate challenges with diverse scope in innovative ways to ensure enterprise-wide software solutions are evaluated, delivered, and supported effectively Comfortable with presenting and communicating with all levels in the organization including upper management Works effectively under pressure with frequently changing priorities while maintaining a sense of calm and knowing when to raise your hand for help Software Skills Knowledge in JIRA and/or DevOps In-depth knowledge in Microsoft Office products, Visio, SQL, and other relevant technologies to support product management activities, data analysis and collection, etc. Familiarity with remote access tools such as video conferencing software, VPN, VDI, remote connection software, etc. Industry Knowledge and Certifications Business Analyst Certification is highly desired Familiarity with Manufacturing/Shopfloor/Order to delivery processes In-depth knowledge of standard product management practices, technology, and supporting industry principles In-depth experience with the SDLC lifecycle and how to properly build SDLC documentation Company Overview At International Motors, LLC* (“International”), we’ve never backed away from forging our own path. Our openness and ability to meet customers where they are, combined with our curious mindset is what defines us as a company. And as individuals. With big changes ahead for the commercial vehicle industry, and people counting on us to keep things moving, we say: bring on the journey. ABOUT INTERNATIONAL From a one-man company built on the world-changing invention of the McCormick reaper in 1831, to the 15,000-person-strong company we are today, few companies can lay claim to a history like International. Based in Lisle, Illinois, International Motors, LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International® trucks and engines and IC Bus® school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite® aftermarket parts. In everything we do, our vision is to accelerate the impact of sustainable mobility to create the cleaner, safer world we all deserve. As of 2021, we joined Scania, MAN and Volkswagen Truck & Bus in TRATON GROUP, a global champion of the truck and transport services industry. To learn more, visit www.International.com. *International Motors, LLC is d/b/a International Motors USA in Illinois, Missouri, New Jersey, Ohio, Texas, and Utah. EEO Statement International is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email HUB@Navistar.com to request assistance. 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