Kforce has a client that is seeking an IT Business Systems Analyst in Juno Beach, FL. Summary: This candidate will be responsible for acknowledging, evaluating, and resolving service tickets within SLA agreements. The IT Business Systems Analyst must have exemplary problem-solving skills needed to evaluate root cause issues and solve complex functional, configuration, and technical system issues. Key Responsibilities: * Serve as the primary liaison between CBUs and IT, facilitating communication and support * Support key applications working with vendors and the business * Provide first-tier functional and technical support to end users * Execute SQL scripts for data management and troubleshooting * Understand and analyze applications and environment logs * Administer Windows servers and support on-premises windows and RE Linux based applications * Assist with cloud solutions maintenance and migrations * Analyze business processes and identify technology opportunities to reduce operational and licensing cost * Design and implement IT solutions to meet customer needs and business goals * Establish and manage effective customer relationships with system users and other IT technical team members * Apply advanced analytical skills to decompose work into manageable value-based units * Respond to requests, identify conflicts, and make recommendations * Devise or modify procedures to solve complex problems * Identify interdependencies and functional gaps in business processes * Build a strong understanding of technical solutions and analyze failure points * Contribute to the application QA testing process and support end users * Create, and maintain project and support documentation * Maintain familiarity with technology market trends * Demonstrate ownership of all assigned tasks, including project related work * Perform other job-related duties as assigned