Job Seekers, Please send resumes to resumes@hireitpeople.com Must Have Skills: CA7 scheduling software experience along with CA7 ESP Build CA7 ESP Batch Scheduler product knowledge Strong in coding and testing skills. Nice to have skills: Agile development methodology Proficient in handling CICS, IMS, MQ, DB2 related alerts

Detailed Job Description:

Mainframe zOS knowledge CA ESP Scheduling (monitoring, execute different commands ) ServiceNow (navigation, building filters, searching, create/update/resolve tkts ) CICS knowledge and commands - open/close files TSO, JES, JCL/PROC knowledge File Transfers Troubleshooting Skills on mainframe and distributed systems Incident management - timely and accurate handling of incidents within SLA (accepting, updating, resolving ) Excellent Verbal and Written communication - this position requires constant communication and collaboration during entire shift with peers, management, support teams, bridges Facilitation Skills - handling Major incidents Teamwork - collaborate with teammates and support teams, ability to and execute on different escalation processes SharePoint - navigating, searching . Systems analysis - ability to identify patterns, propose solutions Monitoring batch processing and issues through ESP, mainframe, ServiceNow, and other tools for failures, delays, missing data/files . Attentive and multitasking - workload intake comes in forms of ServiceNow incidents and ad-hoc requests, multiple chats, emails, phone calls Adapt to change, quick learner, and easily follows instructions with execution

Minimum years of experience: 5-8 years

Certifications Needed: No

Top 3 responsibilities you would expect the Subcon to shoulder and execute:

Good understanding of Banking industry concepts Excellent communication and interpersonal skills Experience resolving more complex technical problems through a defined escalation process

Interview Process (Is face to face required?) No

Does this position require Visa independent candidates only? No