The IT CRM Senior Business and Technology Architect will be responsible for leading the design and configuration of Information Technology and Salesforce.com development initiatives, while providing industry best practices in Force.com technologies and related domains.

This role demands a comprehensive understanding of high-tech innovation and advanced technologies, including managed package deployments and configurations across Salesforce Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and bi-directional integrations with SAP. The Architect will manage all vendor relationships to support the implementation and optimization of Salesforce Sales, Service, and Marketing Cloud solutions and will serve as the primary liaison between the CRM team and other supporting technologies at CertainTeed.

Additionally, this position will oversee support for all business units within CertainTeed, ensuring alignment with stakeholders as CRM Salesforce.com projects are initiated and executed. The Architect will play a pivotal role in fostering collaboration across teams to achieve business objectives and drive technological innovation.