Title: IT Customer Support Analyst KBR is seeking an IT Computer Support Analyst to join our team. This position supports the NAVAIR PMA-231 Advanced Hawkeye Command and Control platform office. This position requires on site presence. Remote or Tele-Work is not available. Responsibilities: + Provides NMCI IT support to PMA-231. + Answer questions related to procedures, transactions, system status, interacting with network services and application developers to restore service, usability, and identify problems. + Provide NMCI computer, peripheral and network troubleshooting support, hardware/software ordering, deliver completeness reporting, customer assistance, Move/Add/Change (MAC). + Provide users with new accounts and assets. + Create and maintain employee and seat order data including profiles for new employees, ordering new seats, transferring assets, and terminating seats as required. + Pre-validate SAAR-N documents and ensure submission to the appropriate team. + Support customers with ordering and maintaining government cell phones. + Support the configuration and use of teleconferencing equipment to appropriate classification levels. Basic Qualifications: Required Education: + Bachelor’s Degree ALLOW SUBSTITUTION: + Associate degree plus two (2) years additional work experience may be substituted for a bachelor’s degree OR Four (4) years additional work experience may be substituted for a bachelor’s degree. Required Experience: + Three (3) to Ten (10) years of combined experience performing duties described in the functional description. + NMCI user support experience required. + Applicant selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. A current Secret Clearance with a Single Scope Background Investigation (SSBI) completed within the last 5 years is required. + Must exhibit well-developed verbal and written communication skills; interpersonal skills; analytical skills; attention to detail; organizational skills; ability to assess, apply, and recommend improvements to established business processes; and have the ability to balance priorities in order to work effectively in the fast-paced program office environment. The selected candidate must be proficient Microsoft Office (Word; Excel; PowerPoint; Project & Outlook). Scheduled Weekly Hours: · 40 hours/week Compensation: · $79,750 - $119,680 The offered rate will be based on the selected candidate’s knowledge, skills, abilities, and/or experience and in consideration of internal parity. Additional Compensation: KBR may offer bonuses, commissions, or other forms of compensation to certain job titles or levels per internal policy or contractual designation. Additional compensation may be in the form of a sign-on bonus, relocation benefits, short-term incentives, long-term incentives, or discretionary payments for exceptional performance. KBR Benefits​: KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.​ WHO WE ARE: At KBR, we partner with government and industry clients to provide purposeful and comprehensive solutions with an emphasis on efficiency and safety. With a full portfolio of services, proprietary technologies and expertise, our employees are ready to handle projects and missions from planning and design to sustainability and maintenance. Whether at the bottom of the ocean or in outer space, our clients trust us to deliver the impossible on a daily basis. Belong, Connect and Grow at KBRAt KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together. KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.