Our Client, a Business Manufacturing and Supply Company, is looking for an IT Desktop Support Specialist for their Corning, NY location Responsibilities + Managing vulnerability patching of selected Lab Systems, communicating with lab owners, and technical staff to record and update our configuration management database and active directory. + Expected to attend update meetings, align to a schedule and troubleshoot issues as they arise. + Upgrading legacy Windows systems to the current Client Version, as well. + Responsible for the effective acquisition, installation, maintenance, and use of desktop technology. + May be responsible for the purchase and installation of hardware/software. + Represents bridge between technology and business needs. + Resolves problems with new and existing equipment. + May train end users on software. + Administers end user requests and projects. + Coordinates resources to solve problems. + Learning and applying a basic knowledge in one skill area. + Limited use and/or application of technical principles, theories and concepts. + Develops solutions to routine technical problems of limited scope. + Contributes to the completion of routine technical tasks. + Contacts are primarily with immediate supervisor, project leaders, and other professionals in the section or group. + May or may not have frequent external customer contacts. Requirements + Minimum of HS Diploma or GED Required + Associate Degree Preferred + 1-3 years IT experience + Hardware Experience (beyond imaging/deployment) Desired Skills: + Hardware/software installation, troubleshooting and support + Prior experience with Active Directory administration + Experience imaging PCs and working with deployment server(s) + Basic knowledge management + Basic smart hands (network configuration) knowledge Preferred Certifications: + CompTIA IT Fundamentals + CompTIA A + + CompTIA Cloud + + CompTIA Mobility + + CompTIA Network + + CompTIA Server + Why Should You Apply? + Health Benefits + Referral Program + Excellent growth and advancement opportunities As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws. #alljobs