IT Engineer for CAD/PLM (Teamcenter) support in Production Engineering _BD
Bosch
Company Description
Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch.
Job DescriptionYou will be responsible as IT Engineer for
Being part of the global team for end user support of CAD/PLM applications (Teamcenter/NX, SolidEdge, Inventor)Resolve assigned tickets from 1st level support for several knowledge areas (Teamcenter, CAD NX, SolidEdge, Inventor, interfaces to SAP, workflows)Contribute to continuous improvement of end user support of Teamcenter/NX, e.g. by identifying and addressing re-occurring issues.Contribute to continuous improvement of Teamcenter/NX continuous application development by actively identifying and proposing functional enhancements based on knowledge from 2nd level support.Contribute to projects for Teamcenter/NX continuous application development by taking over responsibility for defined project work packages (e.g. application testing)您将作为IT工程师负责以下工作:
作为全球团队的一员,为CAD/PLM应用(Teamcenter/NX、SolidEdge、Inventor)提供终端用户支持处理来自一级支持的各类知识领域(Teamcenter、CAD NX、SolidEdge、Inventor、SAP接口、工作流)分配的工单通过识别和解决重复性问题,持续改进Teamcenter/NX的终端用户支持基于二级支持中获得的知识,积极识别和提出功能增强建议,持续改进Teamcenter/NX的应用开发参与Teamcenter/NX应用开发的持续改进项目,并承担项目中定义的工作包(如应用测试)QualificationsEducation: Bachelor’s degree / or above in Computer Science, Engineering or comparable.Professional experience (min. 2 years) in end user support or coordination activities for large installations of CAD/PLM in industry/automotive sectorpreferably experience with Teamcenter/CADBasic knowledge of NX, SolidEdge and Inventor. Plant Simulation is a plus.Ability to develop a comprehensive understanding of business processes in Mechanical Engineering IT and end-user requirements.Enthusiasm for working in an international, agile team with direct engagement with multiple customers.Open-minded, positive, and solution-oriented communication towards internal customers and end usersStrong analytical and problem-solving skills for effectively addressing technical challenges.Be capable to communicate both in English and Chinese fluently. German will be a plus.个人特质和能力:
学历要求:计算机科学、工程或相关专业的学士学位或以上学历专业经验:至少2年在工业/汽车行业的大型CAD/PLM安装的终端用户支持或协调活动方面的工作经验优先考虑有Teamcenter/CAD经验者具备NX、SolidEdge和Inventor的基础知识,有Plant Simulation经验者优先能够全面理解机械工程IT领域的业务流程及终端用户需求热衷于在国际化、敏捷团队中工作,并能与多国客户直接沟通具有开放、积极和面向解决方案的沟通能力,能有效与内部客户及终端用户交流具备较强的分析和问题解决能力,能够有效应对技术挑战能够流利地用英语和中文沟通,会德语者优先
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