REQ#: RQ185863Public Trust: None Requisition Type: Regular Your Impact

Own your opportunity to serve as a critical component of our nation’s safety and security. Make an impact by using your expertise to protect our country from threats.

Job Description

General Dynamics Information Technology (GDIT) is seeking an IT Engineer with Microsoft Enterprise Systems Administrator Advisor experience to join our team in support of a Federal Intelligence Agency contract. In addition to receiving a competitive salary and generous health and personal benefits, the IT Engineer will enhance their skill set among a talented and technically accomplished group of colleagues.

Primary responsibilities include providing Tier II support of maintaining multiple large Enterprise environment. The supporting infrastructure includes multiple Microsoft based networks spanning multiple security enclaves within a hybrid (Windows & RHEL) environments.

Job Responsibilities & Duties:
System Administrative Advisory duties to include management of Windows and Linux workstations on EVDI and physical

Troubleshooting application functionality, crash and performanceInvestigate user performance and work with external teams to improve user experience.Assist customers with Tier 2 incident resolution for Linux and windows applications.Provide remote end user desktop support.Identifies, analyzes, and resolves system incidents with both short-term workarounds and long-term solutions. Responds to escalated service desk/team requests.Communicate effectively (in oral and written form) with a variety of individuals; work well within small and large team environments.Willingness to provide initial triage, response, and notifications for incidents.Participates in special projects as required.Bachelor's degree in Computer Science, Engineering or a related technical discipline, or the equivalent combination of education, technical training, or work/military experience.8+ years of related systems administration experienceTS/SCI with Polygraph is required.Candidate must possess an appropriate and current DoD Information Assurance (IA) Certification to be considered for employment; either valid CompTIA Security+ CE, Systems Security Certified Practitioner (SSCP) or Cisco Certified Network Associate (CCNA)-Security. CompTIA Security+ CE Certification is the preferred certification. In addition, candidate must attain the required DoD 8570 Computing Environment (CE) Training within six (6) months of Hire Date.

Successful candidates are expected to have related experience and knowledge/understanding of:

Active Directory AdministrationDNS, DHCP, DFS, LDAPWindows 10, Server 2012, Server 2016,Application Troubleshooting such as Outlook, Excel, Word, JAVA, Internet ExplorerLinux Operating systemUnderstanding of ServiceNow, NETS or other ticketing processITIL v3 or higher

The following knowledge/skill set is not required but is a plus:

Microsoft System Center Configuration ManagerPowerShellVirtualization Environments (VMware, Citrix)Profile management utilizing the VMware User Experience Management (UEM) toolsetMicrosoft ExchangeTelephone/Video supportNetworkingFamiliarity with site specific customer and mission