Element has an opportunity for an IT Engineer - Storage & Vitalization to become part of our growing IT Operations Team. This role will primarily focus on 3rd line Infrastructure support.
We are looking for an experienced and confident individual who will be responsible for supporting, maintaining and upgrading existing systems. Someone who is technically strong in Microsoft Windows Server Environments, Virtualized Environments, Microsoft Stack Technologies, Networking Technologies, VOIP and Data Storage Technologies.
If you are looking for an exciting opportunity to utilise your technical skill set to its fullest and to have a stake in the future of this expanding business, then this position will provide you with the environment to do so and to take an active role in shaping our IT landscape.
Experience:
Minimum of 5 years of experience with implementation, operations, maintenance of IT systems and/or administration of software functions in multi-platform and multi-system environments.
Responsibilities Support and maintenance of Element core servers, networking, VOIP, eMail and messaging systemsSupport and maintenance of VMware, Cloud and storage systems
Technical project support for acquisitions and integrationsMonitoring core systems for effectiveness / appropriateness and pro-active maintenance.Efficient and effective management of 3rd line incidents through to a successful, timely resolutionBuild and maintain strong relationships with both internal customers and external suppliers / partnersContribute to global strategy and policies associated with infrastructure, incident management and Technology Operations Center. Skills / Qualifications Bachelor’s degree in computer science or related field or equivalent Minimum of 5 years of experience with implementation, operations, maintenance of IT systems and/or administration of software functions in multi-platform and multi-system environments.Excellent analysis and problem solving skills, taking ownership of complex incidents ensuring these are resolved to the satisfaction of the customer
Possess excellent customer communication skills
Experience of producing and updating technical documentation to a high standard
Experienced working within ITIL framework particularly around change control
Excellent attention to detail, organisational skills and problem solving skills
Strong team player with first-rate written and verbal communication skills
Ability to form strong working relationships at all levels - both internally and externally
Ability to respond to and take accountability for issues to conclusion
In an every changing environment, the ability to learn quickly and apply new skills is essential
Willingness to travel to remote sites as required
Flexibility in working hours (out of hours work will be required from time to time) Company Overview
Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today’.
When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.
While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.
Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.
Diversity StatementAt Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.
All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.